Overpayments Recovery CSR - Financial Ops

Carelon Global Solutions Philippines Inc; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Carelon Global Solutions Philippines Inc is seeking a CSR (Financial Ops Recovery Spec I) to set up and adjust claims overpayments and support cash receipts, cash application, and claim adjustments.

The role involves reviewing paid claims for overpayments, calculating refund amounts, researching voluntary refunds, and balancing accounts. The position suits recent graduates with HS diploma and 1-2 years in claims processing or customer service.

Qualifications

• Requires a high school diploma.
• 1-2 years of claims processing and/or customer service experience.
• Associate degree preferred.

Responsibilities

• Reviews and validates paid claims for overpayments using various techniques including system-based queries, specialized reporting, or other research.
• Determines and calculates amount of overpayments and processes refunds.
• Researches voluntary refunds for accuracy.
• Requires accurate balancing of all accounts.
• Responsible for more routine issues.
• May work with internal staff from other departments to ensure customer satisfaction.
• May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable balances and all other cash applications.

Education

High School Diploma

Associate degree preferred

Job description

Carelon Global Solutions Philippines Inc is seeking a CSR (Financial Ops Recovery Spec I) to set up and adjust claims overpayments and support cash receipts, cash application, and claim adjustments.

The role involves reviewing paid claims for overpayments, calculating refund amounts, researching voluntary refunds, and balancing accounts. The position suits recent graduates with HS diploma and 1-2 years in claims processing or customer service.