Overnight Delivery Dispatcher

VA Masters; Pasig; On-site; PHP 250,000 - 380,000; Full time

Job summary

VA Masters is seeking a sharp Delivery Dispatch Coordinator to manage the flow of orders and drivers across a busy operation in Pasig. You will track deliveries in real time, assign jobs to drivers, and confirm completions.

This role requires calm under pressure, attention to detail, and strong English communication to coordinate with the call center, drivers, and customers in a fast-paced environment.

Qualifications

• Experience in dispatch, logistics, or delivery coordination.
• Willingness to work a fixed overnight/early-morning shift.
• Calm under pressure with strong problem-solving instincts.
• Familiarity with delivery management software and VoIP/phone systems (e.g., Dialpad).
• Proficient in real-time coordination via messaging tools (e.g., WhatsApp).
• Strong organizational skills and attention to detail.
• Excellent English communication, both written and verbal.

Responsibilities

• Track shipments and deliveries in real time using a delivery management platform.
• Assign delivery tasks to drivers and monitor progress during each shift.
• Reach out to drivers to confirm completions.
• Check incoming orders for duplicates and resolve double-order issues.
• Coordinate communication between the call center, drivers, and customers.
• Flag and troubleshoot delays or issues as they arise.
• Maintain accurate, up-to-date records of order and delivery status.
• Maintain clear, responsive communication with all parties throughout the shift.

Skills

Dispatch/logistics

Overnight shift

Calm under pressure

VoIP systems

WhatsApp coordination

Organizational skills

English communication

Tools

Delivery management software

Dialpad

Job description

VA Masters is seeking a sharp Delivery Dispatch Coordinator to manage the flow of orders and drivers across a busy operation in Pasig. You will track deliveries in real time, assign jobs to drivers, and confirm completions.

This role requires calm under pressure, attention to detail, and strong English communication to coordinate with the call center, drivers, and customers in a fast-paced environment.