- Open to Senior High School graduates, college undergraduates, and college graduates from any field.
- At least 1 year of experience in B2B Appointment Setting, Lead Generation, Outbound Telesales, Sales Development, Customer Retention, Collections, or other KPI-driven outbound calling roles.
- Excellent English communication skills, both written and verbal.
- Strong interpersonal, active listening, and relationship-building skills.
- Professional phone presence with the ability to communicate confidently with business customers and decision-makers.
- Strong objection-handling, negotiation, and persuasion skills.
- Self-motivated and able to work independently in a target-driven environment.
- Experience supporting B2B campaigns or appointment-setting projects is an advantage.
- Experience achieving sales, productivity, or performance targets is preferred.
- Manufacturing industry experience is an advantage but not required, as comprehensive product training will be provided.
- Strong time management skills with a proven commitment to attendance and punctuality.
- Comfortable working in a pioneering account and contributing to the growth of a newly established team.
- This is a project-based role with an opportunity for absorption into a regular full-time position based on business requirements and individual performance.
- Amenable to working on a permanent night shift.
- Amenable to working onsite in McKinley, Taguig City.
Qualifications
- Open to Senior High School graduates, college undergraduates, and college graduates from any field.
- At least 1 year of experience in B2B Appointment Setting, Lead Generation, Outbound Telesales, Sales Development, Customer Retention, Collections, or other KPI-driven outbound calling roles.
- Excellent English communication skills, both written and verbal.
- Strong interpersonal, active listening, and relationship-building skills.
- Professional phone presence with the ability to communicate confidently with business customers and decision-makers.
- Strong objection-handling, negotiation, and persuasion skills.
- Self-motivated and able to work independently in a target-driven environment.
- Experience supporting B2B campaigns or appointment-setting projects is an advantage.
- Experience achieving sales, productivity, or performance targets is preferred.
- Manufacturing industry experience is an advantage but not required, as comprehensive product training will be provided.
- Strong time management skills with a proven commitment to attendance and punctuality.
- Comfortable working in a pioneering account and contributing to the growth of a newly established team.
- This is a project-based role with an opportunity for absorption into a regular full-time position based on business requirements and individual performance.
- Amenable to working on a permanent night shift.
- Amenable to working onsite in McKinley, Taguig City.
- Can start immediately.
Job Functions
- Conduct outbound calls to prospective business clients using a client-provided lead list.
- Introduce the client's products and effectively communicate their value proposition.
- Build interest and qualify potential business opportunities through professional and engaging conversations.
- Schedule qualified appointments for the client's sales representatives based on established campaign requirements.
- Handle objections confidently while maintaining a positive customer experience.
- Accurately document call outcomes, customer information, and appointment details in the required system.
- Maintain complete and accurate records of customer interactions and scheduled appointments.
- Meet daily productivity and appointment-setting targets while maintaining quality standards.
- Collaborate with internal stakeholders to support campaign objectives and appointment-setting goals.
- Adhere to company policies, quality standards, and operational guidelines in all customer interactions.
At Transcosmos, our mission is to leverage customer insights to always be client’s most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect.
Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.
Rewarding Career
We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.
Connected Team - We are ONE
We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.
Intrinsic Values and Culture
We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.