Outbound Sales Associate (Office-based)

Alpha Cloud Commercial, Inc.; Taguig; Hybride; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Alpha Cloud Commercial, Inc. is seeking an Outbound Sales Associate to generate new tire business by identifying prospects, making outbound calls and messages, qualifying requirements, and converting opportunities into sales.

You will close orders by phone or online and endorse qualified opportunities to field sales when on-site visits or presentations are needed. Strong English and Filipino communication helps in coordinating with customers and internal teams.

Qualifications

• Experience in outbound sales, telesales, inside sales, lead generation, or business development.
• Tire, automotive, trucking, or distribution industry experience is an advantage.
• Confident in making outbound calls, handling objections, following up, and asking for the order.
• Clear communication skills in English and Filipino; regional language like Cebuano is an advantage.
• Comfortable using CRM systems, Google Sheets, email, and messaging applications.
• Organized, persistent, accountable, and willing to learn tire products and applications.
• Preference for candidates proficient in AI tools for prospect research and personalized messages; verify AI-generated information and protect data.

Responsabilités

• Build and maintain a prospect list of fleet operators, trucking companies, tire dealers, resellers, and other businesses.
• Contact prospects through calls, messages, and email to understand their requirements.
• Present suitable tire options and prepare quotations using approved prices and terms.
• Endorse qualified prospects to field sales when a site visit or meeting is needed.
• Keep CRM and sales tracker updated with results, quotations, status, and follow-up dates.
• Participate in weekly sales meetings and report results and opportunities.
• Coordinate with internal teams for stock, delivery and payment requirements.

Connaissances

Outbound sales

Telesales

Inside sales

Lead generation

Business development

CRM usage

English-Filipino communication

Outils

CRM systems

Google Sheets

Email

Messaging apps

Description du poste

Position Summary

The Outbound Sales Associate generates new business for Alpha Cloud Commercial, Inc. (ACC Tires) by identifying prospective customers, conducting outbound calls and messages, qualifying tire requirements, and converting opportunities into sales.

The associate closes customers who are ready to purchase through phone or online communication and endorses qualified opportunities to field sales when a visit, presentation, or meeting is needed.

Key Responsibilities

1. Prospecting and Lead Generation

• Build and maintain a prospect list of fleet operators, trucking companies, tire dealers, resellers, and other businesses within the assigned territory.

• Find prospects through online research, referrals, business directories, and approved company sources.

• Check whether each prospect is an existing customer or is already recorded in the CRM before starting outreach.

• Coordinate with the assigned account owner to avoid duplicate approaches and conflicting offers.

2. Outbound Contact and Qualification

• Contact prospects through calls, messages, and email to introduce ACC Tires and understand their requirements.

• Identify the purchasing contact or decision-maker.

• Establish required tire sizes, applications, quantities, delivery locations, purchase timing, and payment preferences.

• Assess whether the customer is ready to buy, requires field sales support, or needs further follow-up.

• Prioritize prospects whose requirements match ACC Tires’ products and approved commercial terms.

3. Direct Sales Closing

• Present suitable tire options and prepare quotations using approved prices and terms.

• Follow up on quotations, address customer questions, and secure order confirmation.

• Confirm stock availability, delivery arrangements, and payment requirements with the appropriate internal teams.

• Submit complete confirmed orders to the Sales Coordinator for processing and coordinate payment follow-up.

• Obtain approval for discounts, credit terms, or other exceptions before committing to the customer.

4. Field Sales Endorsement

• Endorse qualified prospects who require a site visit, product presentation, meeting, or further account development.

• Provide the customer’s contact details, requirements, purchase timing, quotation history, payment preferences, and reason for endorsement.

• Record the assigned field salesperson and the agreed next action or meeting schedule.

• Remain responsible for follow-up until the field salesperson accepts the endorsement.

• Monitor endorsed opportunities through their final outcome and support field sales when needed.

5. Pipeline Management and Reporting

• Keep the CRM and assigned sales tracker updated with contact results, qualifications, quotations, status, next actions, and follow-up dates.

• Record endorsement dates, acceptance dates, confirmed order values, and order confirmation dates accurately.

• Follow up consistently on open opportunities and reactivate prospects with future requirements.

• Participate in weekly sales meetings and report results, stalled opportunities, objections, and support needed.

Operating Guidelines

• Ready to buy: Close the sale directly within approved pricing and payment policies.
• Qualified but requires a visit, presentation, or meeting: Endorse to field sales with complete information and an agreed next step.
• Not yet qualified or no immediate requirement: Continue qualification or scheduled follow-up.
• Existing account: Coordinate with the current account owner before proceeding.

Qualifications

• Experience in outbound sales, telesales, inside sales, lead generation, or business development.

• Tire, automotive, trucking, or distribution industry experience is an advantage.

• Confident in making outbound calls, handling objections, following up, and asking for the order.

• Clear communication skills in English and Filipino; relevant regional language skills like Cebuano is an advantage.

• Comfortable using CRM systems, Google Sheets, email, and messaging applications.

• Organized, persistent, accountable, and willing to learn tire products and applications.

• Preference will be given to candidates proficient in AI tools for prospect research, preparing personalized sales messages, drafting follow-ups, and improving productivity. Candidates must verify AI-generated information and protect confidential customer and company data.