OTC Operations Senior Analyst - Billing & AR Lead

Accenture in the Philippines; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Operations Senior Analyst to assist the OTC Team Lead in achieving daily productivity and accuracy targets. The role involves supervising a team, ensuring timely invoicing, and resolving billing discrepancies while supporting AR processes in Manila.

The position is hybrid with the Quezon City location, and occasional complex tasks may be assigned based on business needs.

Qualifications

• 1-2-year supervisory experience.
• At least 3 years of relevant experience in at least 1 of: Sales/Order Management, Billing, Collections, Deductions Management, Cash Application.

Responsibilities

• Assist OTC Team Lead in meeting daily productivity and accuracy targets and other deliverables.
• Provide day-to-day supervision of the group and evaluation of direct reports.
• Ensure timely sending of invoices and completeness of supporting documents for billing.
• Act as first level escalation validating billing data against orders and POs.
• Monitor team productivity and accuracy and implement corrective actions.
• Understand and perform AR lead role and assist AR processors with day-to-day questions.
• Supervise activities of the AR processing team in Manila DC and support staff.
• Seek opportunities for Continuous Improvement initiatives.
• Comply with client policies and regulatory requirements; escalate production issues when needed.
• Perform other assigned complex activities as required.

Job description

Accenture in the Philippines is seeking an Order to Cash Operations Senior Analyst to assist the OTC Team Lead in achieving daily productivity and accuracy targets. The role involves supervising a team, ensuring timely invoicing, and resolving billing discrepancies while supporting AR processes in Manila.

The position is hybrid with the Quezon City location, and occasional complex tasks may be assigned based on business needs.