Order-to-Cash Operations Analyst: Billing & Collections

Accenture in the Philippines; Quezon City; On-site; PHP 350,000 - 520,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Ops Analyst to execute OTC processes with emphasis on efficiency and first-time quality. Responsibilities include billing, cash application, collections, and dispute resolution, with a focus on process improvement.

The role requires handling end-to-end OTC tasks, cross-functional collaboration, and participation in month-end close, while working a night shift on a return-to-office setup in Quezon City.

Qualifications

• At least 6 months of relevant OTC experience.

Responsibilities

• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.
• Ensure timely and accurate billing and invoicing of customer orders.
• Post customer payments accurately and promptly, including checks, EFT/wire transfers, and bank adjustments.
• Monitor and manage customer accounts to ensure timely collections and resolution of outstanding balances.
• Review, research, and resolve customer deductions and disputes.
• Conduct new customer credit reviews and periodic credit assessments to determine appropriate credit limits.
• Handle order holds/releases and review payment term change requests.
• Perform daily oversold reviews and reporting to manage credit risk.
• Collaborate with internal teams and stakeholders to resolve order and payment issues.
• Provide regular updates on the status of Order to Cash processes and customer portfolios.
• Support month-end close activities and manage the accounts receivable subledger.
• Ensure compliance with company policies and procedures, including Accenture Standard Operational Maturity.
• Continuously seek opportunities to improve Order to Cash processes and enhance service delivery.

Skills

OTC experience

Billing

Credit risk assessment

Job description

Accenture in the Philippines is seeking an Order to Cash Ops Analyst to execute OTC processes with emphasis on efficiency and first-time quality. Responsibilities include billing, cash application, collections, and dispute resolution, with a focus on process improvement.

The role requires handling end-to-end OTC tasks, cross-functional collaboration, and participation in month-end close, while working a night shift on a return-to-office setup in Quezon City.