OTA Admin

Mayer Hospitality Philippines Corporation; Parañaque; In loco; PHP 279.000 - 390.600; Tempo pieno

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A hospitality company is seeking an OTA Admin to manage hotel reservations and ensure smooth guest experiences. The ideal candidate will oversee daily bookings, update availability, and interact with guests through online platforms. Applicants should have at least one year of experience in hotel reservations and good communication skills. The position is located in Parañaque, requiring attention to detail and organizational abilities.

Competenze

• Minimum 1 year experience in hotel reservations or as an OTA admin.
• Familiarity with OTA extranets or hotel systems is a plus.
• Strong attention to detail and organization skills.

Mansioni

• Manage and monitor daily hotel bookings.
• Update room rates and availability on OTA platforms.
• Respond to guest inquiries via email or chat.
• Coordinate with hotel operations.

Conoscenze

Communication skills

Customer service skills

Attention to detail

Organization

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Job Description

Job Title: OTA Admin (Hotel Reservations)

Job Summary:

We are looking for a detail‑oriented OTA Admin to manage hotel bookings, update room availability, and handle online travel platforms such as Booking.com and Agoda. The role ensures accurate listings and smooth guest reservation experience.

Key Responsibilities:

• Manage and monitor daily hotel bookings (confirm, modify, cancel)
• Update room rates, availability, and promotions on OTA platforms
• Respond to guest inquiries via email/chat
• Coordinate with front desk and hotel operations
• Handle booking issues, refunds, and adjustments
• Ensure all listings are accurate and up to date

Qualifications:

• At least 1 year experience in hotel reservations, OTA admin, or front desk
• Familiarity with OTA extranets or hotel systems (PMS is a plus)
• Good communication and customer service skills
• Strong attention to detail and organization
• Willing to work in Parañaque or nearby areas