Order to Cash Specialist — Billing, Collections & Cash Application

Accenture; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

Accenture is seeking a detail-oriented OTC professional to support end-to-end revenue cycle activities, including order management, billing, collections, and cash application in a shared services context.

The role involves ensuring timely invoicing, payment collection, and accurate reconciliations while maintaining compliance with policies and SLAs. Experience in AR, billing, or customer financial services within BPO or corporate finance is advantageous.

Qualifications

• Bachelor's Degree in Accountancy, Accounting Technology, Finance, Business Administration, Management, or related field.
• At least 6 months of OTC/AR/Billing/Collections/Cash Application experience.
• Hands-on experience in AR, Billing and Invoicing, Collections, Cash Application, Order Management, Deductions/Claims, Account Reconciliations, Customer Service.

Responsibilities

• Manage end-to-end OTC processes including order management, billing, collections, cash application, and AR activities.
• Process and maintain customer orders and related transactions.
• Generate invoices and perform billing adjustments as needed.
• Monitor accounts and follow up on overdue invoices to ensure timely collections.
• Post and allocate customer payments; perform cash application.
• Investigate payment discrepancies, deductions, and disputes; resolve issues.
• Prepare customer account reconciliations and ensure accurate receivables balances.
• Support period-end AR and billing activities.
• Respond to invoice-related inquiries from customers and stakeholders.
• Collaborate with internal teams to resolve issues and improve cash flow.
• Support audit requirements and ensure compliance with policies and controls.
• Identify process improvement opportunities and contribute to operational excellence.

Skills

OTC knowledge

AR & Billing

Communication

Analytical skills

Process Improvement

ERP familiarity

Attention to detail

Shift flexibility

Team collaboration

Education

Bachelor's degree in accounting or related field

Tools

SAP

Oracle

Salesforce

MS Dynamics

NetSuite

Job description

Accenture is seeking a detail-oriented OTC professional to support end-to-end revenue cycle activities, including order management, billing, collections, and cash application in a shared services context.

The role involves ensuring timely invoicing, payment collection, and accurate reconciliations while maintaining compliance with policies and SLAs. Experience in AR, billing, or customer financial services within BPO or corporate finance is advantageous.