OTC Lead: Billing, Collections & Cash Apps

Accenture PLC; Quezon City; On-site; PHP 500,000 - 750,000; Full time

Job summary

Accenture PLC in the Philippines is seeking a detail-oriented Order to Cash professional to support end-to-end OTC operations, including order management, billing, collections, and cash application.

The role requires strong analytical and communication skills, 2+ years OTC/AR experience, and on-site work in Metro Manila. Join a global services leader delivering financial operations excellence.

Qualifications

• Bachelor's degree in accounting or related field.
• 2+ years OTC/AR/billing experience.
• 5+ years of experience for lead roles with at least 1 year of leadership.
• Experience in Shared Services, BPO, Global Business Services, or multinational operations a plus.
• Exposure to ERP and billing platforms such as SAP, Oracle, Salesforce, Microsoft Dynamics, NetSuite.
• Strong analytical, problem-solving, and communication skills.
• Willing to work full-time on-site in Quezon City, Mandaluyong, Taguig, or Alabang.
• Willing to work night/shifts as required.

Responsibilities

• Manage end-to-end OTC processes including order management, billing, collections, cash application, and accounts receivable activities.
• Process and maintain customer sales orders and order-related transactions.
• Generate customer invoices and perform billing adjustments as necessary.
• Monitor customer accounts and follow up on overdue invoices to ensure timely collections.
• Perform cash application activities, including posting and allocating customer payments.
• Investigate and resolve payment discrepancies, deductions, claims, and disputes.
• Support period-end activities related to accounts receivable and billing functions.
• Respond to customer inquiries regarding invoices, payments, deductions, and account balances.
• Collaborate with internal stakeholders to resolve customer issues and improve cash flow performance.

Skills

OTC knowledge

AR & Billing

Collections

Cash Allocation

Order Management

Deductions/Claims

Account Reconciliations

Customer Service

Education

Bachelor's degree in Accounting or related field

Tools

SAP

Oracle

Salesforce

Microsoft Dynamics

NetSuite

Job description

Accenture PLC in the Philippines is seeking a detail-oriented Order to Cash professional to support end-to-end OTC operations, including order management, billing, collections, and cash application.

The role requires strong analytical and communication skills, 2+ years OTC/AR experience, and on-site work in Metro Manila. Join a global services leader delivering financial operations excellence.