Order-to-Cash Ops Lead: Invoicing & AR

Accenture in the Philippines; Taguig; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Ops Specialist to support the OTC Team Lead in achieving daily productivity and accuracy targets. The role involves supervising a team in Manila, ensuring timely invoicing, validating data against orders, and driving continuous improvement.

The candidate will lead the AR process, assist staff with daily processing questions, and ensure compliance with SLAs, policies, and regulatory requirements. Morning shift; Taguig location.

Qualifications

• 5 to 7 years of relevant experience with at least 3 years in a supervisory role.
• Experience across sub-processes such as Sales/Order Management, Billing, Collections, Deductions Management, Cash Application.
• Willingness to work in Taguig with morning shift requirements.

Responsibilities

• Assist the OTC Team Lead in meeting daily productivity and accuracy targets and other deliverables.
• Provide day-to-day leadership to the group, conduct workload studies, plan activities, set direction, supervise and evaluate direct reports.
• Ensure timely sending of invoices to customers and completeness of billing documents.
• Validate billing data against sales orders and purchase orders, and resolve discrepancies.
• Monitor productivity and accuracy, identify improvement areas and implement corrective actions.
• Understand and perform AR lead role and assist AR processors with day-to-day processing questions.
• Supervise regular AR processing team within Manila DC under OTC Team Lead.
• Support staff and actively pursue Continuous Improvement initiatives.
• Comply with client policies, procedures, and regulatory requirements; escalate production issues as needed.
• Ensure adherence to SLAs and performance metrics; participate in creating and monitoring PIPs for underperforming members.
• May take on complex activities per business needs.

Skills

5-7 years relevant experience

Supervisory experience

OTC / order to cash experience

Billing knowledge

Job description

Accenture in the Philippines is seeking an Order to Cash Ops Specialist to support the OTC Team Lead in achieving daily productivity and accuracy targets. The role involves supervising a team in Manila, ensuring timely invoicing, validating data against orders, and driving continuous improvement.

The candidate will lead the AR process, assist staff with daily processing questions, and ensure compliance with SLAs, policies, and regulatory requirements. Morning shift; Taguig location.