Order Management Specialist | Precision Encoder

Universal Robina Corporation (URC); Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

Universal Robina Corporation is seeking an Encoder to accurately process and monitor customer orders, ensuring timely fulfillment in a collaborative environment.

The role involves encoding orders, validating PO details, and coordinating with Sales, Supply Chain, and Logistics to resolve issues. Proficiency in Excel/MS Office and familiarity with SAP are valued as you support month-end activities and order reporting.

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, or related field.
• Proficient in Microsoft Excel and MS Office.
• SAP or similar ERP knowledge is a plus.

Responsibilities

• Accurately encode customer orders in the system within established turnaround times.
• Validate purchase orders and ensure completeness and accuracy of order details.
• Process and monitor customer orders from receipt through completion.
• Coordinate with Sales, Supply Chain, Logistics, and other stakeholders to resolve order-related concerns.
• Maintain accurate records and documentation of order transactions and activities.
• Assist in report preparation, order tracking, and month-end activities.
• Provide administrative and operational support to the Order Management team to achieve service level commitments.

Skills

Communication skills

Time management

Team player

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Industrial Engineering

Bachelor's Degree in Information Technology

Tools

Microsoft Excel

MS Office

Job description

Universal Robina Corporation is seeking an Encoder to accurately process and monitor customer orders, ensuring timely fulfillment in a collaborative environment.

The role involves encoding orders, validating PO details, and coordinating with Sales, Supply Chain, and Logistics to resolve issues. Proficiency in Excel/MS Office and familiarity with SAP are valued as you support month-end activities and order reporting.