Order Fulfillment Encoder: Drive Seamless Deliveries

Universal Robina Corporation; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Universal Robina Corporation is seeking an Encoder in the Order Management department. The role focuses on accurate and timely encoding, processing, and monitoring of customer orders to ensure seamless order fulfillment.

You will support the Order Management team with administration and operational tasks to meet service levels. The position requires a Bachelor's degree, proficiency in Excel/MS Office, and familiarity with SAP or ERP systems.

Qualifications

• Bachelor's degree in a relevant field.
• Proficient in Microsoft Excel and MS Office applications.
• Knowledge of SAP or similar ERP systems is an advantage.
• Good communication and coordination skills.
• Strong organizational and time management skills.
• Customer-oriented with the ability to work under pressure.
• Team player with strong collaboration skills.

Responsibilities

• Accurately encode customer orders in the system within established turnaround times.
• Validate purchase orders and ensure completeness and accuracy of order details.
• Process and monitor customer orders from receipt through completion.
• Coordinate with Sales, Supply Chain, Logistics, and other stakeholders to resolve order-related concerns.
• Maintain accurate records and documentation of order transactions and activities.
• Assist in report preparation, order tracking, and month-end activities.
• Provide administrative and operational support to the Order Management team to achieve service level commitments.

Skills

MS Excel

MS Office

Coordination skills

Customer-oriented

Team player

Education

Bachelor's Degree in Business Administration, Industrial Engineering, Information Technology, or related

Tools

SAP

ERP systems

Job description

Universal Robina Corporation is seeking an Encoder in the Order Management department. The role focuses on accurate and timely encoding, processing, and monitoring of customer orders to ensure seamless order fulfillment.

You will support the Order Management team with administration and operational tasks to meet service levels. The position requires a Bachelor's degree, proficiency in Excel/MS Office, and familiarity with SAP or ERP systems.