Encoder

Universal Robina Corporation; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Universal Robina Corporation is seeking an Encoder in the Order Management department. The role focuses on accurate and timely encoding, processing, and monitoring of customer orders to ensure seamless order fulfillment.

You will support the Order Management team with administration and operational tasks to meet service levels. The position requires a Bachelor's degree, proficiency in Excel/MS Office, and familiarity with SAP or ERP systems.

Qualifications

• Bachelor's degree in a relevant field.
• Proficient in Microsoft Excel and MS Office applications.
• Knowledge of SAP or similar ERP systems is an advantage.
• Good communication and coordination skills.
• Strong organizational and time management skills.
• Customer-oriented with the ability to work under pressure.
• Team player with strong collaboration skills.

Responsibilities

• Accurately encode customer orders in the system within established turnaround times.
• Validate purchase orders and ensure completeness and accuracy of order details.
• Process and monitor customer orders from receipt through completion.
• Coordinate with Sales, Supply Chain, Logistics, and other stakeholders to resolve order-related concerns.
• Maintain accurate records and documentation of order transactions and activities.
• Assist in report preparation, order tracking, and month-end activities.
• Provide administrative and operational support to the Order Management team to achieve service level commitments.

Skills

MS Excel

MS Office

Coordination skills

Customer-oriented

Team player

Education

Bachelor's Degree in Business Administration, Industrial Engineering, Information Technology, or related

Tools

SAP

ERP systems

Job description

Grow Beyond UR Job with URC!

Create UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we delight everyone with good food choices.

Department

Order Management

Employee Type

Regular

Universal Robina Corporation is looking for an Encoder. An Encoder is responsible for the accurate and timely encoding, processing, and monitoring of customer orders to ensure seamless order fulfillment. The role provides administrative and operational support to the Order Management team, ensuring efficient order processing and service-level compliance.

What are the Job Responsibilities?

• Accurately encode customer orders in the system within established turnaround times.
• Validate purchase orders and ensure completeness and accuracy of order details.
• Process and monitor customer orders from receipt through completion.
• Coordinate with Sales, Supply Chain, Logistics, and other stakeholders to resolve order-related concerns.
• Maintain accurate records and documentation of order transactions and activities.
• Assist in report preparation, order tracking, and month-end activities.
• Provide administrative and operational support to the Order Management team to achieve service level commitments.

What are the Qualifications?

• Bachelor's Degree in Business Administration, Industrial Engineering, Information Technology, or any related course.
• Proficient in Microsoft Excel and other MS Office applications.
• Knowledge of SAP or similar ERP systems is an advantage.
• Good communication and coordination skills.
• Strong organizational and time management skills.
• Customer-oriented with the ability to work under pressure.
• Team player with strong collaboration skills.

Important Note: Universal Robina Corporation does not collect fees throughout our recruitment process and does not collaborate with any travel agency or third party to provide accommodation or other services to job applicants. All URC recruitment processes take place in our respective offices or plants and are conducted solely by our Talent Acquisition teams using official corporate email addresses.

Experience Range Range (Years)

1 - 2 years