Order Management Specialist

Asia Peopleworks Inc.; Taguig; On-site; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Incentives

Government mandated benefits

Health & wellness insurance

Job summary

Asia Peopleworks Inc. in Taguig is hiring for an on-site role requiring 1-3 years of experience in supply chain, sales operations, or BPO/customer service, and a bachelor’s degree. This full-time position focuses on order processing, customer communication, and cross-functional coordination.

Responsibilities include entering POs, resolving discrepancies with Sales, Warehousing, Legal and Finance, and maintaining accurate records while providing timely updates to clients.

Qualifications

• Graduate of a 4-year program and willing to work on-site in Taguig.
• 2–3 years of experience in supply chain, sales operations, or BPO/customer service.
• Experience with ERP/CRM platforms such as SAP, Oracle, NetSuite or Salesforce.
• Strong written and verbal communication for global stakeholders.

Responsibilities

• Validate and enter POs into systems.
• Act as the primary liaison between Sales, Warehousing, Legal, and Finance to resolve pricing discrepancies, billing errors, or shipping delays.
• Serve as the main point of contact for clients, providing order status updates, answering product inquiries, and addressing complaints.
• Maintain accurate records, manage customer data, and generate reports on processing bottlenecks and backlog statuses.

Skills

Analytical skills

Problem solving

Written and verbal communication

Stakeholder management

Education

4-year degree

Tools

SAP

Oracle

NetSuite

Salesforce

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

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• Validate and enter POs into systems


• Act as the primary liaison between Sales, Warehousing, Legal, and Finance to resolve pricing discrepancies, billing errors, or shipping delays.


• Serve as the main point of contact for clients, providing order status updates, answering product inquiries, and addressing complaints.


• Maintain accurate records, manage customer data, and generate reports on processing bottlenecks and backlog statuses.

Job Qualifications:

• Graduate of any 4-year course


• At least 2 - 3 years of experience in supply chain, sales operations, or BPO/customer service roles.


• Technical Skills: Familiarity with ERP and CRM platforms such as SAP, Oracle, NetSuite, or Salesforce.


• Soft Skills: Strong analytical capabilities, problem-solving skills, and excellent written and verbal communication for global stakeholder management.

Customer Relationship Management Logistics Sales and Marketing Retail Sales Vendor Management Data Analysis SAP

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