Order Management Specialist

Insight Direct Philippines; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading order management company in Metro Manila is seeking an experienced professional to handle customer orders. You will be responsible for accurately processing orders, coordinating with various teams, and addressing customer inquiries. Ideal candidates should hold a Bachelor's degree and have 1-3 years of experience in order management. Strong clerical skills and attention to detail are essential. This full-time position is on-site in Pasig.

Qualifications

• 1-3 years of experience in order management or related clerical roles.
• Detail-oriented, organized, proactive problem-solver, and strong communicator.

Responsibilities

• Process and manage customer orders accurately and timely.
• Coordinate with various departments to ensure order fulfillment.
• Address and resolve customer inquiries and complaints.
• Maintain up-to-date records of orders and inventory.
• Monitor shipments and track delivery schedules.
• Analyze order data to improve processes and customer satisfaction.

Skills

Strong clerical skills

Exceptional attention to detail

Proficiency with order management systems

Education

Bachelor’s degree in Business, Supply Chain Management, or a related field

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

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Job Description

• Process and manage customer orders accurately and timely.
• Coordinate with various departments to ensure order fulfillment.
• Address and resolve customer inquiries and complaints.
• Maintain up-to-date records of orders and inventory.
• Monitor shipments and track delivery schedules.
• Analyze order data to improve processes and customer satisfaction.
• Educational Qualifications: Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Experience Level: 1-3 years of experience in order management or related clerical roles.
• Skills and Competencies: Strong clerical skills, exceptional attention to detail, and proficiency with order management systems.
• Working Conditions: Office environment with standard working hours; may involve occasional overtime.
• Qualities and Traits: Detail-oriented, organized, proactive problem-solver, and strong communicator.

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