Order Management Coordinator - BPO Back Office

Foundever®; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

Foundever® in Mandaluyong, Philippines is hiring for an on-site order processing and data entry role. You will enter customer purchase orders, process amendments and cancellations, manage order progression and pricing, and produce regular operational reports.

The role requires strong English communication, excellent data-entry skills, and the ability to work both independently and in a team. On-site work set 4PM-1AM.

Qualifications

• Strong keyboard and data entry skills.
• Proficiency in Excel (VLOOKUPs, pivot tables, charts) and Word.
• Excellent verbal and written communication skills in English.
• Strong organisational and prioritisation abilities.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Accurate entry of customer purchase orders into internal systems.
• Processing data amendments, including order changes and cancellations.
• Managing sales order processing, progression, and order status control.
• Ensuring correct pricing is applied to all orders.
• Producing and distributing regular operational reports.
• Supporting additional ad-hoc administrative tasks as required.

Skills

Data entry

English communication

Microsoft Office

Teamwork

Time management

Tools

Excel

Word

Job description

Key Responsibilities

• Accurate entry of customer purchase orders into internal systems
• Processing data amendments, including order changes and cancellations
• Managing sales order processing, progression, and order status control
• Ensuring correct pricing is applied to all orders
• Producing and distributing regular operational reports
• Supporting additional ad-hoc administrative tasks as required

Skills & Experience Required

• Strong keyboard and data entry skills
• Proficiency in Microsoft Office, particularly Excel (VLOOKUPs, pivot tables, charts) and Word
• Excellent verbal and written communication skills in English
• Strong organisational and prioritisation abilities
• Ability to work effectively both independently and as part of a team

WORK SET UP & SHIFT SCHEDULE - ONSITE / 4PM-1AM