Order Management & Automation Lead

Addiction Pet Foods; Pasig; Presencial; PHP 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Addiction Pet Foods is seeking an Order Management Lead to oversee end-to-end order processing in SAP, including exports, while driving process improvements and automation using AI tools. The role balances operational execution (50%) with strategic automation (50%), ensuring accurate records and timely fulfilment across Sales, Supply Chain, and Logistics.

Strong SAP and export experience preferred. The role emphasizes hands-on order handling and proactive process optimization to reduce manual

Formación

• Bachelor's degree or higher in a related field.
• 5+ years in Order Management, Supply Chain, Customer Service, or Logistics.
• Hands-on SAP order processing experience.
• Export order and international shipping experience.
• Experience with export documentation and freight forwarder coordination.
• Demonstrated process improvement experience.
• Practical use of AI tools for business processes.
• Strong Excel, analytical and problem-solving skills.

Responsabilidades

• Process and manage customer orders end-to-end in SAP.
• Review order details, pricing, inventory, delivery and shipping requirements.
• Coordinate with Sales, Supply Chain, Warehouse, Finance and other teams for timely fulfilment.
• Manage export orders including shipping documentation and freight forwarder coordination.
• Monitor orders and shipments; resolve delays and discrepancies.
• Maintain accurate SAP records and order documentation.

Conocimientos

SAP order processing

Export order handling

Process improvement

AI tools usage

Excel / analytics

Stakeholder management

Educación

Bachelor's degree in Business / Supply Chain / Logistics / Operations

Herramientas

SAP

Power Automate

Power BI

Power Query

Descripción del empleo

Addiction Pet Foods is seeking an Order Management Lead to oversee end-to-end order processing in SAP, including exports, while driving process improvements and automation using AI tools. The role balances operational execution (50%) with strategic automation (50%), ensuring accurate records and timely fulfilment across Sales, Supply Chain, and Logistics.

Strong SAP and export experience preferred. The role emphasizes hands-on order handling and proactive process optimization to reduce manual