Order & Export Lead — AI-Driven Process Optimizer

Addiction Foods NZ Ltd.; Philippines; Remote; PHP 800,000 - 1,600,000; Full time

Job summary

Addiction Foods NZ Ltd. Philippines is seeking an Order Management Lead to oversee end-to-end order processing in SAP, including export orders, while driving process improvements and automation.

The role splits 50% hands-on execution and 50% process optimization, using AI tools to streamline checks, documentation, reporting, and data extraction across Sales, Supply Chain, Warehouse and Finance. You will document new SOPs and measure improvements, aiming to reduce manual work and realise faster,

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics or related field.
• 5+ years of relevant Order Management or Logistics experience.
• Hands-on SAP order processing experience.
• Export order and international shipping experience.
• Experience with AI tools for business processes.

Responsibilities

• Process and manage customer orders end-to-end in SAP.
• Review order details, pricing, inventory, delivery, and shipping requirements.
• Coordinate with Sales, Supply Chain, Warehouse, Finance and other teams.
• Manage export orders including shipping documentation and freight forwarder coordination.
• Identify manual, repetitive, inefficient activities and map new workflows.
• Develop, test, and implement improved workflows with controls.

Skills

SAP order processing

Export orders

Excel

AI tools

Stakeholder management

Education

Bachelor's degree in Business / Supply Chain

Tools

SAP Business One

SAP HANA

Power Automate

Power BI

Power Query

Job description

Addiction Foods NZ Ltd. Philippines is seeking an Order Management Lead to oversee end-to-end order processing in SAP, including export orders, while driving process improvements and automation.

The role splits 50% hands-on execution and 50% process optimization, using AI tools to streamline checks, documentation, reporting, and data extraction across Sales, Supply Chain, Warehouse and Finance. You will document new SOPs and measure improvements, aiming to reduce manual work and realise faster,