Order & Invoice Management Specialist (Thai speaker)

Philip Morris International; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

14th month pay

HMO coverage for you and your depend-

Yearly cash allowance PhP 10,000

Retirement plan

Leave conversion benefits

Job summary

Philip Morris International in Makati, Philippines, seeks a Global Order & Invoice Management Specialist to ensure accurate order processing and invoicing while delivering an exceptional customer experience across markets.

You will collaborate across functions, resolve billing issues, and contribute to system enhancements. Experience with SAP and Power BI is preferred, and English and Thai language skills are useful for cross-border collaboration.

Qualifications

• Experience in O2C operations, ideally in a B2B and global environment.
• Strong analytical thinking and attention to detail.
• Fluency in English and Thai; proficient with SAP and reporting tools like Power BI.

Responsibilities

• Deliver accurate and timely order and invoice processing across markets.
• Manage end-to-end order lifecycles for a smooth customer experience.
• Proactively resolve billing and operational issues to avoid disruptions.
• Support process improvements, system enhancements, and transformation initiatives.
• Maintain compliance, data integrity, and audit readiness.

Skills

O2C operations

Global environment

English and Thai

Analytical thinking

Attention to detail

Stakeholder collaboration

Tools

SAP

Power BI

Job description

Make History With Us

At PMI, we’re redefining how we deliver value to our customers and markets worldwide. Join a team that is at the heart of this transformation—driving efficient, reliable, and seamless order‑to‑cash operations across global markets.

As a Global Order & Invoice Management Specialist, you will play a key role in ensuring accurate order processing, seamless invoicing, and an exceptional customer experience. You’ll collaborate across functions, solve real‑time challenges, and contribute to continuous improvement initiatives that shape the future of our operations.

Your Impact

• Deliver accurate and timely order and invoice processing across markets
• Ensure a smooth end‑to‑end customer experience by managing order lifecycles effectively
• Proactively resolve billing and operational issues to avoid disruptions
• Support process improvements, system enhancements, and transformation initiatives
• Maintain compliance, data integrity, and audit readiness at all times

What You Bring

• Experience in O2C operations, ideally in a B2B and global environment
• Strong analytical thinking and attention to detail
• Confidence working with systems such as SAP and reporting tools like Power BI
• Ability to collaborate with diverse stakeholders and communicate effectively
• Proficiency in English and Thai languages

Work Schedule and Location

• Hybrid work arrangement based in Rockwell, Makati City

What We Offer

• Guaranteed 14th month pay
• Comprehensive HMO coverage for you and your qualified dependents
• Yearly cash allowance amounting to PhP 10,000
• Retirement plan to support your long‑term goals
• Leave conversion benefits

Work with us and be part of a team that continuously simplifies, innovates, and elevates the customer and employee experience. If you want to shape processes that support markets around the world, this is your opportunity.

PMI is certified globally by both the Top Employer Institute and the EqualSalary Foundation.