Order And Invoice Management Specialist Thai Speaker

Philip Morris International; Makati; Hybrid; PHP 480,000 - 720,000; Full time

Benefits offered by this job

14th month pay

HMO coverage

PhP 10,000 cash allowance

Retirement plan

Leave conversion

Job summary

Philip Morris International in Makati is seeking a Global Order & Invoice Management Specialist to ensure accurate order processing and timely invoicing across markets. This hybrid role is based in Rockwell, Makati City, and offers exposure to global B2B operations and customer experience optimization.

You will collaborate across functions, resolve billing issues, and drive process improvements while maintaining data integrity and audit readiness in SAP and BI reporting environments.

Qualifications

• Experience in O2C operations, ideally in a B2B and global environment.
• Strong analytical thinking and attention to detail.
• Proficiency in English and Thai languages.

Responsibilities

• Deliver accurate and timely order and invoice processing across markets.
• Ensure a smooth end-to-end customer experience by managing order lifecycles effectively.
• Proactively resolve billing and operational issues to avoid disruptions.
• Support process improvements, system enhancements, and transformation initiatives.
• Maintain compliance, data integrity, and audit readiness at all times.

Skills

O2C operations

Cross-functional collaboration

Analytical thinking

SAP

Power BI

English language

Thai language

Tools

SAP

Power BI

Job description

Job Description

Make History With Us

At PMI, we’re redefining how we deliver value to our customers and markets worldwide. Join a team that is at the heart of this transformation—driving efficient, reliable, and seamless order‑to‑cash operations across global markets.

As a Global Order & Invoice Management Specialist, you will play a key role in ensuring accurate order processing, seamless invoicing, and an exceptional customer experience. You’ll collaborate across functions, solve real‑time challenges, and contribute to continuous improvement initiatives that shape the future of our operations.

Your Impact

• Deliver accurate and timely order and invoice processing across markets
• Ensure a smooth end‑to‑end customer experience by managing order lifecycles effectively
• Proactively resolve billing and operational issues to avoid disruptions
• Support process improvements, system enhancements, and transformation initiatives
• Maintain compliance, data integrity, and audit readiness at all times

What You Bring

• Experience in O2C operations, ideally in a B2B and global environment
• Strong analytical thinking and attention to detail
• Confidence working with systems such as SAP and reporting tools like Power BI
• Ability to collaborate with diverse stakeholders and communicate effectively
• Proficiency in English and Thai languages

Work Schedule and Location

• Hybrid work arrangement based in Rockwell, Makati City

What We Offer

• Guaranteed 14th month pay
• Comprehensive HMO coverage for you and your qualified dependents
• Yearly cash allowance amounting to PhP 10,000
• Retirement plan to support your long‑term goals
• Leave conversion benefits

Work with us and be part of a team that continuously simplifies, innovates, and elevates the customer and employee experience. If you want to shape processes that support markets around the world, this is your opportunity.

PMI is certified globally by both the Top Employer Institute and the EqualSalary Foundation.