Oracle Fusion Cloud HCM Support Specialist

CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Citco International Support Services Limited-Philippine ROHQ seeks a Systems Support HCM Functional specialist to join its global team. You will focus on Oracle Fusion Cloud HCM modules (Core HR, Recruitment Cloud, Absence, Workforce Compensation, Talent Management) and work with internal developers or partners to deliver enhancements.

You will handle testing, documentation, service desk escalation, and UAT support while aligning with governance and integration needs across HCM and Finance

Qualifications

• 2+ Years working with Oracle EBS or Fusion– End user experience/Support.
• Strong analytical and problem-solving skills.
• Solid understanding of the software release life cycle.
• Experience with interfacing applications to and from Oracle Fusion Cloud e.g. system integrations.

Responsibilities

• Maintaining and supporting Oracle Fusion Cloud HCM modules (Core HR, Recruitment Cloud, Absence Management, Talent Management).
• Perform Oracle quarterly release review and regression testing.
• Coordinate enhancements with internal developers or external partners for delivery.
• Manage tickets and escalations via Oracle Solutions, Oracle Support, and third-party support.

Skills

Oracle Fusion Cloud

HCM Support

System Testing

JIRA

Tools

JIRA

My Oracle Support

Cloud Customer Connect

Job description

Citco International Support Services Limited-Philippine ROHQ seeks a Systems Support HCM Functional specialist to join its global team. You will focus on Oracle Fusion Cloud HCM modules (Core HR, Recruitment Cloud, Absence, Workforce Compensation, Talent Management) and work with internal developers or partners to deliver enhancements.

You will handle testing, documentation, service desk escalation, and UAT support while aligning with governance and integration needs across HCM and Finance