A technology solutions provider in the Philippines is seeking an experienced Cloud Support Specialist. The role involves providing end-to-end support for Oracle SCM Fusion and related components, demanding a strong foundation in Oracle Cloud, troubleshooting, and excellent communication skills. Candidates should have at least 5 years of experience in application or production support and be willing to work in a 24×7 environment. This position offers a dynamic work atmosphere with opportunities for professional growth.
Qualifications
At least 5+ years of experience in application or production support.
Excellent communication skills for coordinating with technical and non-technical stakeholders.
Willing to work in a 24×7 support structure.
Responsibilities
Provide end-to-end support for Oracle SCM Fusion and related Cloud components.
Diagnose and resolve incidents, perform minor enhancements, and implement permanent fixes.
Collaborate with internal teams and vendors for complex incident resolution.
Skills
Oracle Cloud Infrastructure
Oracle Integration Cloud
Groovy Scripting
PL/SQL
XSLT
Oracle SCM Fusion
Analytical skills
Technical troubleshooting
Customer service orientation
Education
Bachelor’s degree in Computer Science, Information Technology, or related field
Tools
Oracle Fusion
OIC integrations
VBCS
Job description
A technology solutions provider in the Philippines is seeking an experienced Cloud Support Specialist. The role involves providing end-to-end support for Oracle SCM Fusion and related components, demanding a strong foundation in Oracle Cloud, troubleshooting, and excellent communication skills. Candidates should have at least 5 years of experience in application or production support and be willing to work in a 24×7 environment. This position offers a dynamic work atmosphere with opportunities for professional growth.