Operations Trainer

Greater Giving, Inc.; Philippines; On-site; PHP 446,000 - 670,000; Full time

Job summary

Global Payments is seeking an Operations Trainer to join its Training team in the Philippines. You will deliver structured training content aligned with syllabi and support on-site client sessions, working with a senior trainer as needed.

Applicants should hold a bachelor’s degree or equivalent experience; prior experience is not strictly required. Strong facilitation and the ability to engage diverse learners are beneficial for success in this global role.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• No strict requirement for prior professional experience.

Responsibilities

• Delivers simple, technical training content following course syllabus with little deviation.
• Participates in on-site client support and training; accompanies/supports higher level trainer/manager as needed.

Job description

Make your mark at one of the biggest names in payments. We’re looking for an Operations Trainer to join our ever evolving Training team and help shape the future of global commerce.

What you’ll own

Delivers simple, technical training content and a basic understanding of assigned subject(s) by following course syllabus with little to no deviation.

Participates in on-site client support and training. Accompanies/supports higher level trainer/manager as needed.

What you’ll bring

Deliver structured training sessions using standardized materials to build foundational knowledge in assigned topics.

Apply any prior training delivery or subject matter experience to support learner engagement and effective knowledge transfer.

Qualify for the role with a bachelor’s degree or equivalent relevant experience, with no strict requirement for prior professional experience.

It’s a bonus if you have

At least 2 years of relevant experience with the ability to manage the full training lifecycle (analysis, design, delivery, and evaluation).

A relevant training certification, demonstrating strong facilitation and instructional design capabilities.

Proficiency in a second language to effectively support diverse learners and global operations.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

We offer access to medical coverage that supports the health and wellbeing for you and your family.

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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