Operations Trainer

Global Payments; Philippines; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

Global Payments is seeking an Operations Trainer to join our Training team and shape the future of global commerce. You will deliver structured training content, support on-site client training, and assist senior trainers as needed.

Qualifications include a bachelor’s degree or equivalent, with bonus for 2+ years of relevant training experience and a recognized training certification. Proficiency in a second language is advantageous.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• No strict requirement for prior professional experience.
• 2+ years of relevant training experience is a bonus.
• A relevant training certification is preferred.
• Proficiency in a second language is advantageous.

Responsibilities

• Delivers structured technical training content following course syllabus with minimal deviation.
• Participates in on-site client support and training sessions.
• Assists higher level trainer or manager as needed.

Skills

Training delivery

Facilitation

Knowledge transfer

Education

Bachelor’s degree or equivalent

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments.

We’re looking for an Operations Trainer to join our ever evolving Training team and help shape the future of global commerce.

What you’ll own

Delivers simple, technical training content and a basic understanding of assigned subject(s) by following course syllabus with little to no deviation. Participates in on-site client support and training. Accompanies/supports higher level trainer/manager as needed.

What you’ll bring

Deliver structured training sessions using standardized materials to build foundational knowledge in assigned topics. Apply any prior training delivery or subject matter experience to support learner engagement and effective knowledge transfer. Qualify for the role with a bachelor’s degree or equivalent relevant experience, with no strict requirement for prior professional experience. It’s a bonus if you have At least 2 years of relevant experience with the ability to manage the full training lifecycle (analysis, design, delivery, and evaluation). A relevant training certification, demonstrating strong facilitation and instructional design capabilities. Proficiency in a second language to effectively support diverse learners and global operations.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you?

Then you sound like a Globalpayer.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].