Operations Supervisor (Plaridel, Bulacan)

RABG Trading Inc.; Plaridel; On-site; PHP 350,000 - 520,000; Full time

Job summary

RABG Trading Inc. is seeking an Operations Supervisor to oversee daily stockroom and fulfillment activities in Plaridel, Bulacan. You will ensure accurate inventory, timely order processing, and smooth inter-department coordination.

The role requires supervising a small team, monitoring stock levels, and generating operational reports. Proficiency in Excel or Google Sheets and strong leadership are essential to maintain efficiency and accountability in a fast-paced retail environment onsite.

Qualifications

• At least Associate Degree in Business Administration, Logistics, Supply Chain, or any related field.
• Minimum of 1-2 years experience in fulfillment, stockroom, inventory, or operations-related work.
• Experience in e-commerce operations is an advantage.
• Proficient in Microsoft Excel or Google Sheets for inventory monitoring and reporting.
• Familiarity with inventory systems, fulfillment processes, and stock monitoring.
• Strong coordination, leadership, and communication skills.
• Detail-oriented, organized, and able to work in a fast-paced environment.
• With strong sense of urgency, accountability, and professionalism.
• Willing to work onsite in Plaridel, Bulacan for a retail brand.

Responsibilities

• Monitor daily stockroom activities and ensure proper stock organization.
• Oversee picking, packing, scanning, and dispatch preparation.
• Supervise fulfillment and stockroom personnel with delegated tasks.
• Coordinate with Merchandising, E-commerce, Retail and Customer Service teams.
• Submit timely operational reports and escalate risks.
• Ensure compliance with inventory and fulfillment systems and processes.

Skills

Coordination

Leadership

Communication

Excel/Sheets

Attention to detail

Education

Associate Degree

Tools

Inventory systems

Job description

JOB SUMMARY

The Operations Supervisor is responsible for overseeing daily stockroom and fulfillment operations, ensuring accurate inventory monitoring, timely order processing, and smooth coordination between departments. The role focuses on maintaining operational efficiency, inventory accuracy, fulfillment productivity, and proper team supervision.

KEY RESPONSIBILITIES

Stockroom Operations

• Monitor daily stockroom activities and ensure proper stock organization

• Ensure inventory accuracy and proper monitoring of available, allocated, cancelled, RTS stocks

• Coordinate stock replenishment and stock transfers as needed

• Monitor stock discrepancies and ensure immediate resolution and escalation when necessary.

Fulfillment Supervision

• Oversee daily fulfillment operations including picking, packing, scanning, and dispatch preparation

• Ensure all orders are processed accurately and within required timelines

• Monitor fulfillment productivity and address delays or operational issues immediately

• Ensure proper coordination between fulfillment, stockroom, and other departments

Team Management

• Supervise fulfillment and stockroom personnel

• Ensure proper task delegation, attendance monitoring, and team productivity

• Maintain discipline, professionalism, accountability, and sense of urgency within the team

• Provide guidance and operational support to team members as needed

Coordination & Reporting

• Coordinate closely with Merchandising, E-commerce, Retail and Customer Service teams

• Submit timely and accurate operational reports

• Escalate inventory issues, fulfillment concerns, and operational risks proactively

• Support implementation of operational improvements and process alignment

Systems & Process Compliance

• Ensure proper use of inventory and fulfillment systems

• Monitor compliance with company processes and operational procedures

• Assist in inventory audits, stock counts, and reconciliation activities

• Recommend process improvements to improve operational efficiency and accuracy

QUALIFICATIONS

• At least Associate Degree in Business Administration, Logistics, Supply Chain, or any related field

• Minimum of 1-2 years experience in fulfillment, stockroom, inventory, or operations-related work

• Experience in e-commerce operations is an advantage

• Proficient in Microsoft Excel or Google Sheets for inventory monitoring and reporting

• Familiarity with inventory systems, fulfillment processes, and stock monitoring

• Strong coordination, leadership, and communication skills

• Detail-oriented, organized, and able to work in a fast-paced environment

• With strong sense of urgency, accountability, and professionalism

• Willing to work onsite in Plaridel, Bulacan for a retail brand.