Operations Supervisor: Drive Efficiency & Team Excellence

2GO Group; Carmen; On-site; PHP 400,000 - 650,000; Full time

Benefits offered by this job

Competitive compensation

Health and wellness programs

Paid time off

Travel perks

Job summary

2GO Group is seeking an Operations Supervisor to ensure service excellence and compliance with established processes. You will lead a team, train, coach, and supervise subordinates while driving efficiency and cost reductions to support business objectives.

Key responsibilities include performance reporting, staffing management for on-site and off-site processing, and cross-department collaboration to raise service quality and output. Bachelor's degree and 3 years in related fields are required.

Qualifications

• Bachelor's degree required in a related field.
• Minimum 3 years of experience in operations, supply chain or logistics.
• Strong leadership, performance management and data analysis skills.
• Experience with process improvement and cost optimization.

Responsibilities

• Lead performance reporting and compliance monitoring.
• Oversee workflow and staffing for on-site and off-site ops.
• Coach and supervise subordinates to achieve standards.
• Identify opportunities to improve efficiency and reduce costs.
• Collaborate across departments to improve metrics.

Skills

Leadership

Managing Performance

Leading Others

Resilience

Growth Mindset

Data Analysis

Project Management

Workforce Planning

Education

Bachelor's Degree

Supply Chain

Logistics

Management

Engineering

Job description

2GO Group is seeking an Operations Supervisor to ensure service excellence and compliance with established processes. You will lead a team, train, coach, and supervise subordinates while driving efficiency and cost reductions to support business objectives.

Key responsibilities include performance reporting, staffing management for on-site and off-site processing, and cross-department collaboration to raise service quality and output. Bachelor's degree and 3 years in related fields are required.