Operations Supervisor

DHL Express (Philippines) Corporation; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

DHL Express (Philippines) Corporation is seeking a Operations Supervisor to oversee end-to-end logistics activities including order booking, receiving, picking, and dispatch. You will create essential documents, schedule deliveries, and coordinate with third-party truckers while ensuring accurate reporting and KPI tracking.

The role requires strong leadership, 2+ years in logistics, proficiency in Excel, and the ability to manage a team with minimal supervision.

Qualifications

• Minimum 2 years in Logistics and Supply Chain Operations.
• Experience in People Management and Customer Management.
• Experience with Order booking and management.
• Strong leadership and analytical skills; able to work with minimal supervision.
• Flexible to support team tasks; good attendance record.
• Proficient in Microsoft Excel and MS Office applications.

Responsibilities

• Supervise and manage end-to-end operations from order booking to dispatch.
• Create invoices, delivery receipts, gate passes and related documents.
• Schedule trucks for delivery and coordinate with 3rd party truckers.
• Receive delivery advisories from load planners and update systems.
• Print documents (DR, COA, customer PO, etc.).
• Monitor, update and reconcile IRA; provide status reports and analysis.
• Lead and develop the team; conduct 121s and team engagement activities.
• Create and deploy SOPs and work instructions.

Skills

People management

Leadership

Analytical skills

Customer management

Order booking

Tools

Microsoft Excel

Job description

About us

DHL Supply Chain is the world's leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today's global markets grow, our innovative logistics solutions are ready to help.

Responsibilities

Supervise and manage end to end operations from Order booking, Receiving, Order Fulfilment/Picking and Dispatching.

• Does Creation of Invoice, DR, Gatepass printing
• Scheduling of truck for delivery
• Receive delivery advise from load planner
• Coordinate with 3rd party trucker for delivery schedule
• Printing of documents ( DR, COA, Customer PO etc.)
• Monitors, updates and reconcile IRA
• Managed people and other resources requirements
• Provides Operations status, reports and analysis
• Create SOP and WI and deployed to his peopleConducts 121 and team engagement

Requirements

• A minimum of 2 years experience in Logistics and Supply Chain Operations
• Has experience on People Management
• Has experience on Customer Management
• Has experience on Order booking and management
• Has strong and good leadership and analytical skills
• Can work in minimum supervision
• Has flexibility the support the task of the team if needed
• Has good attendance record
• Has advance skill on using micrsoft applications esp. excel.