Operations Specialist- Vietnamese (Remote, PHILIPPINES)

Firstadvantageindia; Muntinlupa; Remote; PHP 223,200 - 334,800; Full time

Job summary

A leading verification service company is seeking an individual to ensure that all verification requests are performed accurately and promptly. Responsibilities include managing verification processes and maintaining documentation. Ideal candidates should possess exemplary communication skills, be detail-oriented, and proficient in Vietnamese. This position offers a remote work arrangement and is based in the Philippines, catering to candidates who are effectively able to manage their time and work independently.

Qualifications

• At least 1 year working experience in any field.
• Proficient in using the Vietnamese language.
• Must be residing in the Philippines.

Responsibilities

• Ensure requests/checks are initiated correctly within the Service Level Agreement.
• Ensure accuracy of verification attempts.
• Complete timely follow-ups as scheduled.
• Raise insufficiencies from entities when identified.
• Upload all documentation related to verification activity to the System.

Skills

Exemplary communication skills

Effective relationship management skills

Initiative

Interpersonal skills

Organizational skills

Attention to detail

Time management

Stress management

Team player

Discipline and independence

Job description

Essential Duties and Responsibilities

• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.

Job Qualifications

• At least 1 year working experience in any field
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is able to work independently
• Must be proficient in using the Vietnamese language
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule

Important Note: The valid NBI clearance is required during the interview process.

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.