Operations Risk Manager – Hybrid, Growth & Compliance

American Express; Taguig; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Flexible working model

Career development opportunities

Job summary

American Express in the Philippines is seeking an experienced risk and compliance technology leader to drive operational risk system capabilities. You will partner with business and technology teams to define requirements, oversee UAT, and shape risk management solutions that meet regulatory standards.

This role emphasizes proactive risk identification, data analytics, and reporting to senior management, with a hybrid work arrangement at Bonifacio Global City, Taguig.

Qualifications

• 7+ years in operational risk management, compliance, or risk technology.
• Experience designing, architecting, and implementing complex risk solutions.
• Experience in Agile / Kanban, creating and prioritizing user stories and tasks for multiple projects.
• Experience in performing UAT, writing test-cases for various scenarios, and product reviews.
• Experience coordinating risk transformation projects for large-scale technology platforms.
• Familiarity with developing product and technology roadmaps focusing on risk, compliance, and regulatory requirements.
• Strong understanding of global risk management frameworks and financial regulations (Basel, SOX, CCAR).
• Experience with AI, machine learning, and advanced analytics in risk and compliance.

Responsibilities

• Lead collaboration with business and technology teams to define detailed user stories with clear requirements.
• Oversee User Acceptance Testing (UAT) planning and execution with end-user coordination.
• Advise on strategic architecture for risk management solutions and regulatory alignment.
• Lead delivery of risk and compliance technology capabilities to strengthen the operational framework.
• Shape and execute product strategies for operational risk system capabilities.
• Coordinate and prioritize a portfolio of technology initiatives for risk data management and automation.
• Support integration of AI, ML, and data analytics into risk management processes.
• Ensure solutions adhere to evolving regulatory standards across geographies.
• Support comprehensive risk reporting to senior management.
• Stay informed on industry trends to drive continuous improvement.

Skills

Agile / Kanban methodologies

UAT planning & test-case writing

Stakeholder collaboration

Regulatory knowledge (Basel, SOX, CCAR

Data analytics awareness

Risk management expertise

Communication skills

Product strategy alignment

Education

Bachelor's degree in Risk Management, Business, Technology or related field

Tools

Risk management platforms

Job description

American Express in the Philippines is seeking an experienced risk and compliance technology leader to drive operational risk system capabilities. You will partner with business and technology teams to define requirements, oversee UAT, and shape risk management solutions that meet regulatory standards.

This role emphasizes proactive risk identification, data analytics, and reporting to senior management, with a hybrid work arrangement at Bonifacio Global City, Taguig.