Manager – Compliance, Learning, Development and Communications

Jobtailor; Taguig; Hybrid; PHP 900,000 - 1,400,000; Full time

Job summary

Jobtailor in the Philippines seeks a Senior Compliance Training Governance professional to lead and optimize risk training programs across the organization. You will coordinate governance efforts, design training for diverse audiences, and ensure timely delivery of certifications and development initiatives.

The role emphasizes collaboration with Global Regulatory Learning, metrics reporting, and support for audits.

Qualifications

• 5+ years of experience in risk management within the financial services industry.
• Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP).
• Bachelor’s degree in Law, Compliance, Business or related field; JD/Master’s preferred.
• Experience managing vendor relationships.
• Understanding of risk management principles, frameworks and regulatory requirements.

Responsibilities

• Develop a sustainable training governance program for the compliance organization.
• Ensure compliance trainings are delivered timely and to the correct audience.
• Collaborate with risk governance functions, including Global Regulatory Learning, to execute the training program.
• Support audits and examinations as needed.
• Provide and develop program metrics and reporting.
• Manage the compliance officer training program, including professional development requirements and certification maintenance.
• Promote risk awareness and accountability as a culture carrier.

Skills

Risk Management

Compliance Training Governance

Project Management

Training Program Design

Vendor Relationship Management

Education

Bachelor’s degree in Law, Compliance, Business

JD or Master’s degree preferred

Job description

• Assist with developing a sustainable training governance program for the compliance organization
• Manage the process ensuring compliance trainings are delivered timely and to the correct audience
• Collaborate with other risk governance functions, including the Global Regulatory Learning team, to execute the compliance training program
• Support audits and examinations as needed
• Provide and develop program metrics and reporting
• Manage the compliance officer training program, including professional development requirements and certification maintenance
• Serve as a culture carrier for risk awareness and accountability

Requirements

• 5+ years of experience in risk management within the financial services industry; specific expertise in compliance training governance and compliance risk management preferred
• Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)
• Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred
• Experience managing vendor relationships
• Understanding of risk management principles, frameworks, and regulatory requirements
• Understanding of regulatory frameworks and general regulatory knowledge, including consumer protection and compliance management systems preferred
• Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives
• Experience designing and managing professional development programs preferred
• Strong project management, communication, presentation, and interpersonal skills
• Ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously
• Must be amenable to a hybrid work arrangement (onsite and work from home)
• Must have at least 25 Mbps internet connection plan/speed
• Must have a private and quiet area to work at home
• Employment eligibility to work with American Express in the Philippines required; American Express will not pursue visa sponsorship

Core Competencies

Demonstrates expertise in compliance training governance and risk management within the financial services industry, with a strong focus on developing and managing training programs and metrics. Proficient in project management and communication, ensuring timely delivery of compliance trainings to diverse audiences.

Highest-signal resume keywords

• Risk Management
• Compliance Training Governance
• Professional Regulatory Compliance Certification
• Project Management
• Training Program Design

Hard Skills

• Compliance Risk Management
• Training Program Development
• Program Metrics and Reporting
• Vendor Relationship Management
• Regulatory Frameworks Understanding

Soft Skills

• Communication Skills
• Interpersonal Skills
• Presentation Skills
• Project Management Skills

Certifications & Qualifications

• CRMC
• CAMS
• CCEP
• CIP

Industry Keywords

• Financial Services
• Risk Governance
• Regulatory Compliance
• Consumer Protection
• Compliance Management Systems