Operations Officer

Robinsons Land Corporation; Quezon City; On-site; PHP 400,000 - 650,000; Full time

Job summary

The Operations Officer at GX Sports facility (Robinsons Galleria) oversees the HYROX training area, strength and conditioning area, pickleball courts, washrooms, and recovery zone, ensuring facilities standards, staffing, scheduling, member experience, and financial performance. This role acts as the on-site business owner and represents management in daily Mancomm discussions with RSL.

The position requires leadership to keep the center safe, smooth, and profitable, including weekend and

Qualifications

• Bachelor's degree in a relevant field.
• 1-2 years of work experience is ideal, but fresh graduates are welcome to apply.
• Strong attention to detail and well organized.
• Demonstrated vendor management and negotiation skills.
• Strong problem-solving skills and ability to make sound decisions under pressure.
• Excellent communication skills, both with staff and with members/guests.
• Proficiency with scheduling/booking software and basic spreadsheet tools (Excel/Google Sheets).
• Passion for fitness, sports, or wellness industries is a strong plus.
• Willing to work a retail/mall schedule, including weekends, holidays, and peak hours.

Responsibilities

• Oversee day-to-day running of GX Sports facility, including HYROX area, strength area, courts, washrooms and recovery zone.
• Own facility standards, staffing and scheduling to ensure smooth operations.
• Manage member experience and monitor financial performance to drive profitability.
• Act as on-site business owner and represent management in daily Mancomm discussions with RSL.

Skills

Attention to detail

Organized

Problem solving

Communication skills

Vendor management

Negotiation

Scheduling software

Excel/Google Sheets

Education

Bachelor's degree in a relevant field

Tools

Scheduling software

Excel/Google Sheets

Job description

The Operations Officer is responsible for the day-to-day running of the GX Sports facility at Robinsons Galleria, overseeing the HYROX training area, strength and conditioning area, pickleball courts, washrooms, and recovery area.

This role owns facility standards, staffing, scheduling, member experience, and financial performance, ensuring the center operates smoothly, safely, and profitably. The Operations Officer acts as the on-site business owner and represents management in daily Mancomm (management committee) discussions with RSL.

Qualifications:

• Bachelor's degree in a relevant field.
• 1-2 years of work experience is ideal, but fresh graduates are welcome to apply.
• Strong attention to detail and well organized.
• Demonstrated vendor management and negotiation skills.
• Strong problem-solving skills and ability to make sound decisions under pressure.
• Excellent communication skills, both with staff and with members/guests.
• Proficiency with scheduling/booking software and basic spreadsheet tools (Excel/Google Sheets).
• Passion for fitness, sports, or wellness industries is a strong plus.
• Willing to work a retail/mall schedule, including weekends, holidays, and peak hours.