Club Manager

Surge Fitness & Lifestyle; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Performance Bonus

Annual Appraisal

Employee Recognition Program

Holiday Gifts

Incentives

Health Insurance

Job summary

The Club Manager at Surge Fitness & Lifestyle Makati oversees operations of the fitness lifestyle center, driving profitability while controlling expenses. You will manage the entire member journey—from marketing and membership acquisition to delivering exceptional experiences and retention—aligned with national strategies and the Surge network.

Responsibilities include profitability strategies, member experience, social media marketing, local trade marketing, and staff performance management,

Qualifications

• Minimum of 5 years of experience in managing people and teams.
• Experience in hotel setup or hospitality operations preferred.
• Strong reporting, business tracking, and analytics skills.
• Excellent communication and leadership abilities.
• Proficient with technology and social media platforms.

Responsibilities

• Profitability Management: Develop and execute strategies to achieve financial targets, balancing revenue growth and cost control.
• Member Experience: Ensure a consistently superior experience for members, addressing their needs and fostering long-term engagement.
• Social Media Marketing: Oversee local social media campaigns to drive brand awareness and member acquisition.
• Local Trade Marketing: Implement localized marketing initiatives to support membership sales and community engagement.
• Performance Management: Lead, coach, and evaluate staff performance to achieve organizational goals.
• Facility Maintenance and Improvements: Ensure the facility is well-maintained, safe, and aligned with brand standards.

Skills

Leadership

Marketing & social media

Analytics

Communication

Operations management

Education

Bachelor degree

Job description

On-site - Makati 5-10 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

• Performance Bonus
• Annual Appraisal
• Employee Recognition Program
• Holiday Gifts
• Incentives

Insurance Health & Wellness

• Health Insurance

Position Overview:

The Club Manager is responsible for the overall management and operations of the fitness lifestyle center, ensuring profitability by maximizing sustainable revenue while effectively managing expenses. This role oversees the entire member journey—from marketing and membership acquisition to delivering exceptional member experiences and retention. The Club Manager ensures alignment with national strategies, executes corporate plans, and maintains strong collaboration with the head office and the Surge Fitness Lifestyle (SFL) network.

Key Responsibilities:

• Profitability Management: Develop and execute strategies to achieve financial targets, balancing revenue growth and cost control.
• Member Experience: Ensure a consistently superior experience for members, addressing their needs and fostering long-term engagement.
• Social Media Marketing: Oversee local social media campaigns to drive brand awareness and member acquisition.
• Local Trade Marketing: Implement localized marketing initiatives to support membership sales and community engagement.
• Performance Management: Lead, coach, and evaluate staff performance to achieve organizational goals.
• Facility Maintenance and Improvements: Ensure the facility is well-maintained, safe, and aligned with brand standards.

Qualifications and Skills Required:

• Minimum of 5 years of experience in managing people and teams, preferably in the fitness, service, or retail industry.
• Willing to assign in Eastwood / Fairview branch.
• Applicant must have prior experience in hotel set up or hospitality operations preferred.
• Strong management reporting, business tracking, and analytics skills.
• Self-motivated, results-oriented, with an open and adaptable mindset.
• Proficient in using technology, reporting tools, social media platforms, and productivity software.
• Exceptional leadership skills with the ability to inspire and motivate teams.
• Excellent communication skills—eloquent, articulate, and persuasive.
• Proven ability to execute tasks and projects effectively with attention to detail.
• Strong concern and care for all stakeholders, including staff, members, peers, owners, and suppliers.

Human Resource

HR Officer Surge Fitness & Lifestyle

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