Operations Officer

Magsaysay Shipping & Logistics; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Magsaysay Shipping & Logistics is seeking an Operations Officer to support daily maritime and vessel operations, coordinating with vessel crews, port authorities and internal teams to ensure safe and efficient execution of activities. The role emphasizes monitoring compliance with safety standards, maintaining records, and providing timely operational updates to customers.

Candidates should have a relevant degree and 3+ years of maritime operations experience, with strong organizational and

Qualifications

• Bachelor’s degree in Engineering, Logistics, Maritime Studies or a related field.
• 3+ years of relevant experience in maritime, vessel, port, or terminal operations.
• Knowledge of vessel operations, port procedures, cargo handling and maritime safety requirements.
• Experience in operational coordination, budget monitoring and resource utilization is advantageous.
• Proficient in preparing operational reports, maintaining records and managing documentation.
• Strong organizational, analytical and problem-solving skills.
• Excellent communication and coordination skills with a customer-oriented approach.
• Detail-oriented, proactive and able to manage multiple tasks and priorities.

Responsibilities

• Coordinate daily vessel and port operations, including scheduling, cargo handling, and other activities.
• Liaise with vessel crews, port authorities, customers, and internal departments to facilitate smooth operations.
• Monitor safety, environmental regulations, and company policies in operations.
• Assist in monitoring costs, budget utilization and resource use for cost-efficient operations.
• Maintain accurate operational records and prepare required reports and documentation.
• Ensure completeness and accuracy of documents related to vessel movements and cargo handling.
• Respond to customer inquiries and provide operational updates as needed.
• Coordinate with Sales, Logistics, Customer Service and other departments to meet customer requirements.
• Identify and propose improvements to procedures, workflows and service delivery.
• Assist in implementing SOPs, guidelines and process improvements.

Skills

Maritime operations

Vessel coordination

Logistics coordination

Safety compliance

Budget monitoring

Documentation

Customer communication

Problem solving

Multitasking

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Logistics

Bachelor’s degree in Maritime Studies

Job description

Job Summary

We are looking for a detail-oriented Operations Officer to support daily maritime and vessel operations, ensuring the safe, efficient, and timely execution of operational activities. The role involves coordinating with vessel crews, port authorities, customers, and internal departments, maintaining operational records, monitoring activities, and ensuring compliance with company policies and safety requirements.

Key Responsibilities

• Coordinate daily vessel and port operations, including vessel scheduling, cargo loading and unloading, and other operational activities.

• Liaise with vessel crews, port authorities, customers, and internal departments to facilitate smooth operations and minimize delays.

• Monitor operational activities to ensure compliance with safety standards, environmental regulations, and company policies.

• Assist in monitoring operational costs, budget utilization, and resources to support cost-efficient operations.

• Maintain accurate operational records and prepare reports and required documentation.

• Ensure completeness and accuracy of documents related to vessel movements, cargo handling, and other operational transactions.

• Respond to customer inquiries, provide operational updates, and coordinate the resolution of service-related concerns.

• Coordinate with Sales, Logistics, Customer Service, and other departments to ensure customer requirements are properly addressed.

• Monitor operational issues and recommend improvements to procedures, workflows, and service delivery.

• Assist in implementing standard operating procedures (SOPs), operational guidelines, and process improvements.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Logistics, Maritime Studies, or a related field.

• At least 3 years of relevant experience in maritime, vessel, port, or terminal operations.

• Knowledge of vessel operations, port procedures, cargo handling, and maritime safety requirements.

• Experience in operational coordination, budget monitoring, and resource utilization is an advantage.

• Proficient in preparing operational reports, maintaining records, and managing documentation.

• Good organizational, analytical, and problem-solving skills.

• Strong communication and coordination skills, with a customer-oriented approach.

• Detail-oriented, proactive, and able to manage multiple tasks and priorities.