Operations Manager – Manpower Services

Private Advertiser; Quezon City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Private Advertiser is seeking an experienced Operations Manager to build high-performing operations by leading people, using data to drive decisions and strengthening client relationships.

This hands-on leader role focuses on field excellence, developing people, solving operational challenges, and growing the business through exceptional service delivery.

Qualifications

• 5+ years of operations leadership experience.
• Proven experience managing large deployed workforces.
• Strong people leadership and performance management skills.
• Strong key account management or client relationship management skills.
• Excellent data analysis and reporting skills.
• Strong problem-solving, decision-making and execution skills.
• Comfortable working in a fast-paced, high-growth environment.

Responsibilities

• Lead and develop a team of Area Supervisors responsible for hundreds of deployed employees across multiple client sites.
• Drive workforce performance by setting clear expectations, coaching leaders, monitoring KPIs and holding teams accountable.
• Build strong partnerships with clients by delivering consistent service, resolving issues quickly and identifying opportunities to expand our business.
• Use operational data and analytics to monitor performance, identify trends, solve problems and improve productivity.
• Ensure manpower requirements are consistently met while maintaining quality, compliance and service excellence.
• Develop operational systems and processes that support growth and scalability.

Skills

People leadership

Performance management

Client relationship management

Data analysis

Operational leadership

KPI tracking

Decision making

Job description

Lead People. Drive Performance. Grow Client Partnerships.

We are looking for an experienced Operations Manager who can build high-performing operations by leading people, using data to drive decisions and strengthening client relationships.

This is not a back-office operations role. We're looking for a hands-on leader who thrives in the field, develops people, solves operational challenges and helps grow our business through exceptional service delivery.

What You'll Own

• Lead and develop a team of Area Supervisors responsible for hundreds of deployed employees across multiple client sites.
• Drive workforce performance by setting clear expectations, coaching leaders, monitoring KPIs and holding teams accountable.
• Build strong partnerships with clients by delivering consistent service, resolving issues quickly and identifying opportunities to expand our business.
• Use operational data and analytics to monitor performance, identify trends, solve problems and improve productivity.
• Ensure manpower requirements are consistently met while maintaining quality, compliance and service excellence.
• Develop operational systems and processes that support growth and scalability.

We're Looking For Someone Who Has

• At least 5 years of operations leadership experience, preferably in manpower, logistics, outsourcing, retail or similar industries.
• Proven experience managing large deployed workforces through Area Supervisors or similar frontline leaders.
• Strong people leadership and performance management skills with the ability to coach, develop, and hold leaders accountable.
• Strong key account management or client relationship management skills with a track record of maintaining and growing key accounts.
• Excellent data analysis and reporting skills, with the ability to translate operational data into business decisions.
• Strong problem-solving, decision-making and execution skills.
• Comfortable working in a fast-paced, high-growth environment.

You’ll Be Successful If You Can

• Build a culture of accountability and high performance.
• Lead Area Supervisors managing hundreds of deployed employees.
• Improve workforce productivity and operational efficiency using data.
• Deliver excellent client satisfaction while identifying opportunities for account growth.
• Make operational decisions based on facts, KPIs, and business insights, not assumptions.