Operations Manager (Hybrid, Dayshift) | Pasig

TASQ Staffing Solutions; Pasig; Hybrid; PHP 1,000,000 - 1,400,000; Full time

Job summary

TASQ Staffing Solutions in Pasig is seeking an Operations Manager for a hybrid, dayshift role. You will lead systems and reporting efforts, build comprehensive reports, and collaborate with cross-functional teams to optimize capacity and efficiency.

Ideal candidates have 3–5 years in operations, strong PM, data analysis, and change-management skills, with proficiency in Google Workspace and Microsoft Office. Morning weekdays, occasional onsite monthly.

Qualifications

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
• Strong project management skills with experience using project management tools
• Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms

Responsibilities

• Systems and Reporting Management
• Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
• Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Resource Planning and Utilization
• Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
• Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
• Cross-Departmental Systems Support
• Collaborate with department heads to understand reporting needs and system requirements
• Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Skills

Project management

Data analysis

Reporting

Process improvement

Communication

Interpersonal skills

Multitasking

Education

Bachelor's degree in Operations Management

Bachelor's degree in Business Administration

Tools

Google Workspace

Microsoft Office Suite

Operational software platforms

Job description

Operations Manager (Hybrid, Dayshift) | Pasig

About the job Operations Manager (Hybrid, Dayshift) | Pasig

About the job Operations Manager (Hybrid) | Pasig

Work Setup: Morning shift (Monday-Friday)

Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month

Equipment: Company-provided

Responsibilities:

• Systems and Reporting Management
• Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
• Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Resource Planning and Utilization
• Partner closely with the resourcing team to monitor and optimize capacity planning
  across all departments
• Analyze utilization rates and resource allocation to identify opportunities for improved
  efficiency
• Cross-Departmental Systems Support
• Collaborate with department heads to understand reporting needs and system requirements
• Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Requirements:

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3 to 5 years of operations experience, preferably in an agency, creative, or professional
  services environment
• Strong project management skills with experience using project management tools
• Excellent communication and interpersonal skills with the ability to work effectively
  across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software
  platforms
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Experience in advertising, marketing, or creative agencies
• Knowledge of creative production processes and workflows
• Experience with business intelligence tools and dashboard creation
• Understanding of budget management and financial reporting
• Experience with agency management software like Adobe Workfront, Macronomy