Operations Manager (Hybrid) | Pasig

TASQ Staffing Solutions; Pasig; On-site; PHP 558,000 - 781,200; Full time

Benefits offered by this job

Company-provided equipment

Flexible work hours

Opportunities for professional development

Job summary

A leading staffing agency is seeking an Operations Manager to design and maintain management reports, analyze resource allocation, and collaborate with various teams. Candidates should have a degree in Operations Management and 3-5 years of relevant experience. This role operates primarily remotely, with occasional onsite work required. Strong project management and analytical skills are essential.

Qualifications

• 3-5 years of operations experience in an agency or professional services environment.
• Experience with process improvement methodologies.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Design, build, and maintain reports using management systems and business intelligence tools.
• Analyze resource allocation to improve efficiency.
• Collaborate with department heads for reporting needs.

Skills

Project management

Data analysis

Interpersonal skills

Communication

Organizational skills

Education

Bachelor's degree in Operations Management, Business Administration, or related field

Tools

Google Workspace

Microsoft Office Suite

Project management tools

Business intelligence tools

Adobe Workfront

Job description

Overview

Work Hours: 8 hours per day

Work Setup: Morning shift (Monday-Friday)

Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month

Equipment: Company-provided

Responsibilities

• Systems and Reporting Management
• Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
• Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Resource Planning and Utilization
• Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
• Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
• Cross-Departmental Systems Support
• Collaborate with department heads to understand reporting needs and system requirements
• Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Requirements

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3-5 years of operations experience, preferably in an agency, creative, or professional services environment
• Strong project management skills with experience using project management tools
• Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in advertising, marketing, or creative agencies
• Knowledge of creative production processes and workflows
• Experience with business intelligence tools and dashboard creation
• Understanding of budget management and financial reporting
• Experience with agency management software like Adobe Workfront, Macronomy