OPERATIONS MANAGER

YSA Dermatology - Dentistry; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

YSA Dermatology - Dentistry is seeking an experienced Branch Manager to oversee operations across multiple clinics in the Philippines. You will monitor branch performance, drive sales, and implement marketing and merchandising strategies while managing staff and customer relations.

The role requires a Four-Year Business Management background and a minimum of 5 years in related work, with strong leadership and communication skills.

Qualifications

• Education: Four-Year Business Management Course.
• Experience: External—minimum 5 years related work experience.
• Mandatory: Computer skills; English language; familiarity with company products and services.

Responsibilities

• Monitor and manage branch performance.
• Conduct cost/expense and market trend analyses.
• Analyze customer behavior and value; manage pricing and product availability.
• Develop and execute sales/marketing plans; promotions and merchandising.
• Forecast sales and establish market strategies; analyze business performance.
• Lead HR activities: manpower planning, coaching, performance management.
• Lead operations: inventory basics, cash handling, reporting, and meetings.

Skills

Branch management

Marketing skills

Business planning

Sales & customer mgmt

HR & coaching

Problem solving

Time management

Education

Four-year business management

Job description

• ASSIGNMENT : YSA Clinics

  • BGC Taguig

  • Robinsons Galleria, Quezon City

  • SM Cherry Shaw Mandaluyong

  • Robinsons Place General Trias, Cavite

JOB SPECIFICATIONS

Education

Four-Year Business Management Course

Experience Required

External: Has a minimum of 5 years related work experience.

Personal Requirement

• Well-groomed at all times

• Good health

• Pleasant and tactful

• Have a genuine interest in people

Professional Skills

BRANCH MANAGEMENT:

• Monitoring and Managing Branch Performance

• Cost/Expense Analysis

• Industry Trend Analysis

• Customer Behavior Trends Analysis

• Customer/Consumer Value Analysis

• Profit and Loss Statement

MARKETING SKILLS

• Promotions

• Competitor Analysis

• Research

• Merchandising

• Advertising / Collateral Extension

• Product Display

• Standard Price Management

• Product Availability

BUSINESS PLAN DEVELOPMENT

• Forecasting Sales

• Establishing Market Strategies

• Analyzing Business Performance

• Problem Solving & Decision Making

• Time Management

• Finding and Understanding the Customer Need Gap

SALES AND CUSTOMER MANAGEMENT

• Selling Skills

• Handling Customer Complaints

• Identifying Customer Needs

• Identifying sources of Value

• Gaining Customer Commitment

HR SKILLS

• Manpower Planning

• People Handling Skills

• Career Management

• Motivation Skills

• Performance Management Skills

• Coaching Skills

• Delegation Skills

TECHNICAL KNOWLEDGE

• Basic Inventory Management

• Basic Math and Accounting

• Cashiering Procedure

• Business Writing Skills

Business Presentation Skills

• Business Report Writing

• Conducting Meetings

• Training Facilitation Skills

MANDATORY REQUIREMENT

• Computer Skills

• English

• Company Knowledge (Products and Services)

• Basic Customer Service Orientation

• Good Health; Well-groomed; Presentable

• Good hand coordination sensitivity when treating clients for body and facial treatments.