OPERATIONS MANAGER (Dermatology)

YSA Dermatology - Dentistry; Pasig; On-site; PHP 670,000 - 1,339,000; Full time

Job summary

YSA Dermatology - Dentistry seeks an experienced Branch Manager to oversee multiple clinics including BGC Taguig, Robinsons Galleria Quezon City, SM Cherry Shaw Mandaluyong and Robinsons Place General Trias. The role requires a four-year business management degree and at least five years of related work experience.

You will lead sales, marketing, HR and operations, analyze performance and drive growth across branches.

Qualifications

• Four-year business management degree or equivalent.
• External: has a minimum of 5 years related work experience.
• Must be well-groomed, in good health, pleasant and tactful.
• Have a genuine interest in people.
• Must have computer skills.
• English language proficiency.
• Knowledge of company products and services.

Responsibilities

• Monitor and manage branch performance.
• Conduct cost/expense analysis.
• Analyze industry trends and customer behavior.
• Assess customer/value and drive sales.
• Prepare and review Profit and Loss statements.
• Forecast sales and establish market strategies.
• Coordinate promotions and product displays.
• Train staff and facilitate meetings.

Skills

Branch management

Marketing

Sales

HR skills

Forecasting

Customer analysis

Inventory management

Cashiering

Communication

Problem solving

Education

Four-Year Business Management Course

Tools

Inventory management

Accounting basics

Cashiering

Business writing

Meetings facilitation

Job description

• ASSIGNMENT : YSA Clinics

  • BGC Taguig

  • Robinsons Galleria, Quezon City

  • SM Cherry Shaw Mandaluyong

  • Robinsons Place General Trias, Cavite

JOB SPECIFICATIONS

Education

Four-Year Business Management Course

Experience Required

External: Has a minimum of 5 years related work experience.

Personal Requirement

• Well-groomed at all times

• Good health

• Pleasant and tactful

• Have a genuine interest in people

Professional Skills

BRANCH MANAGEMENT:

• Monitoring and Managing Branch Performance

• Cost/Expense Analysis

• Industry Trend Analysis

• Customer Behavior Trends Analysis

• Customer/Consumer Value Analysis

• Profit and Loss Statement

MARKETING SKILLS

• Promotions

• Competitor Analysis

• Research

• Merchandising

• Advertising / Collateral Extension

• Product Display

• Standard Price Management

• Product Availability

BUSINESS PLAN DEVELOPMENT

• Forecasting Sales

• Establishing Market Strategies

• Analyzing Business Performance

• Problem Solving & Decision Making

• Time Management

• Finding and Understanding the Customer Need Gap

SALES AND CUSTOMER MANAGEMENT

• Selling Skills

• Handling Customer Complaints

• Identifying Customer Needs

• Identifying sources of Value

• Gaining Customer Commitment

HR SKILLS

• Manpower Planning

• People Handling Skills

• Career Management

• Motivation Skills

• Performance Management Skills

• Coaching Skills

• Delegation Skills

TECHNICAL KNOWLEDGE

• Basic Inventory Management

• Basic Math and Accounting

• Cashiering Procedure

• Business Writing Skills

Business Presentation Skills

• Business Report Writing

• Conducting Meetings

• Training Facilitation Skills

MANDATORY REQUIREMENT

• Computer Skills

• English

• Company Knowledge (Products and Services)

• Basic Customer Service Orientation

• Good Health; Well-groomed; Presentable

• Good hand coordination sensitivity when treating clients for body and facial treatments.