Operations Manager

MetroMart Technologies, Inc.; Makati; On-site; PHP 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Comprehensive HMO

Professional development opportunities

Job summary

MetroMart Technologies, Inc. in Makati is seeking an experienced Operations Manager to lead day-to-day operations, optimize processes, and align teams with business goals. This is a full-time, on-site role in Metro Manila.

The position requires a strategic leader who can manage budgets, monitor KPIs, drive cost reductions, and partner with other departments to improve efficiency. Comprehensive HMO and development opportunities are offered.

Qualifications

• Bachelor's degree in Business Administration, Management, Operations, or related field.
• Minimum 5 years of experience in operations management or a similar role.
• Proven track record of managing budgets and controlling costs.
• Knowledge of operational processes, systems, and best practices.
• Strong leadership and people management skills with ability to motivate teams.
• Data analysis and KPI-driven decision-making.
• Excellent communication and interpersonal skills; cross-functional collaboration.
• Familiarity with ecommerce or internet retail operations is a plus.

Responsibilities

• Oversee and manage all operational activities within the assigned business unit.
• Develop, implement, and monitor policies and systems to enhance productivity and reduce costs.
• Lead, mentor, and supervise operational teams for continuous improvement.
• Prepare and manage operational budgets, track expenditures.
• Monitor KPIs and provide regular reports to senior management.
• Identify bottlenecks and implement process improvements.
• Ensure compliance with policies, regulations, and quality standards.
• Collaborate with other departments to align operational strategies with goals.
• Manage vendor relationships and negotiate contracts for value.
• Drive continuous improvement initiatives across operations.

Skills

Leadership

Budgeting

Data analysis

Process optimization

Vendor management

Education

Bachelor's degree in Business Administration/Management

Job description

About us

MetroMart Technologies, Inc. is a forward-thinking technology company dedicated to delivering innovative solutions that drive business success. With a focus on operational excellence and customer satisfaction, we have established ourselves as a trusted partner for organizations seeking to optimize their operations and achieve sustainable growth. Our team is composed of talented professionals who are passionate about solving complex business challenges and creating positive impact. We are committed to fostering an inclusive workplace that celebrates diversity, encourages collaboration, and supports the development of our people.

About the role

MetroMart Technologies, Inc. is seeking an experienced Operations Manager to join our leadership team in Makati City, Metro Manila. This is a full-time position that plays a strategic role in driving operational excellence across the organisation. As Operations Manager, you will oversee the day-to-day operations of the business unit, ensuring that all processes, systems, and teams work together seamlessly to achieve our business objectives and deliver exceptional results.

What we offer

MetroMart Technologies, Inc. is committed to supporting the professional growth and wellbeing of our employees. We offer a competitive compensation package commensurate with experience and qualifications. Our benefits include comprehensive HMO, opportunities for professional development and training, and a collaborative work environment that values innovation and continuous improvement. We believe in fostering a workplace culture where employees are empowered to take ownership of their roles and contribute meaningfully to the organisation's success.

What you'll be doing

• Oversee and manage all operational activities within the assigned business unit, ensuring efficient workflow and optimal resource utilization
• Develop, implement, and monitor operational policies, procedures, and systems to enhance productivity and reduce costs
• Lead, mentor, and supervise operational teams, fostering a culture of continuous improvement and accountability
• Prepare and manage operational budgets, tracking expenditures and identifying cost-saving opportunities
• Monitor key performance indicators (KPIs) and operational metrics, providing regular reports to senior management
• Identify operational bottlenecks and implement solutions to streamline processes and improve efficiency
• Ensure compliance with company policies, industry regulations, and quality standards
• Collaborate with other departments to align operational strategies with broader business goals
• Manage vendor relationships and negotiate contracts to ensure value for money
• Drive continuous improvement initiatives and implement best practices across operations

What we're looking for

• Bachelor's degree in Business Administration, Management, Operations, or a related field
• Minimum 5 years of experience in operations management or a similar business management role
• Proven track record of successfully managing operational budgets and controlling costs
• Strong knowledge of operational processes, systems, and best practices across various industries
• Excellent leadership and people management skills with the ability to motivate and develop teams
• Proficiency in data analysis and the ability to use operational metrics to drive decision-making
• Strong problem-solving abilities with a focus on process optimization and efficiency improvements
• Excellent communication and interpersonal skills with the ability to work across all organizational levels
• Familiarity with technology or E-commerce & Internet Retail operations is a plus

Employer questions

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an operations manager?
• Which of the following types of qualifications do you have?