Restaurant Ops & Compliance Leader in Training

Jollibee Group

Tabuk

On-site

PHP 201,000 - 290,000

Full time

14 days+

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Job summary

Jollibee Group in the Philippines is seeking a Management Trainee to support store operations and ensure excellent customer service. You will implement and monitor Food Safety and Cleanliness programs and oversee dine-in and take-home service quality.

You will lead workforce planning, training new hires, manage schedules, and assist with store admin, permits, and safety programs, while building relationships with institutional accounts to drive sales and growth.

Qualifications

Bachelor's degree in a food or business-related field.
Excellent leadership and customer service skills.
Clear written and verbal communication across all store levels.
Ability to perform under pressure and meet deadlines.
Willingness to work shifts and long hours.

Responsibilities

Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.
Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.
Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.