Operations Lead: Warehouse & Store Ops

Hammerjack Pty Ltd; Philippines; On-site; PHP 391,000 - 558,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Warehouse Operations Lead to manage daily inbound, storage, picking, packing and dispatch tasks, ensuring SLA adherence and productivity.

You will monitor inventory accuracy, oversee cycle counts and shrinkage control, lead and train the store team, coordinate with planning, dispatch and transport, and ensure safety and compliance in a fast-paced environment.

Qualifications

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Good leadership & team handling skills.
• Ability to work in a fast-paced environment.
• Strong coordination & communication skills (English + Tagalog).
• Basic computer knowledge (Excel, WMS, Email).
• Immediate Joiners.

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch.
• Ensure SLA adherence, productivity & quality benchmarks.
• Monitor inventory accuracy, cycle counts & shrinkage control.
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams.
• Ensure safety, hygiene & statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports (manpower, productivity, inventory, cost).

Skills

Leadership

Team handling

Fast-paced

Coordination

English + Tagalog

Basic computer literacy

Tools

Excel

WMS

Job description

Hammerjack Pty Ltd in the Philippines is seeking a Warehouse Operations Lead to manage daily inbound, storage, picking, packing and dispatch tasks, ensuring SLA adherence and productivity.

You will monitor inventory accuracy, oversee cycle counts and shrinkage control, lead and train the store team, coordinate with planning, dispatch and transport, and ensure safety and compliance in a fast-paced environment.