Operations & Customer Support Associate

Techdynamics OPC; Makati; On-site; PHP 240,000 - 480,000; Full time

Benefits offered by this job

HMO

Employee Discount

Sick Leave

Vacation Leave

Wedding Leave

Job summary

A dynamic customer service company in Makati is seeking a detail-oriented professional for a customer support role. Candidates should have 1-2 years of experience and possess strong communication and interpersonal skills. Responsibilities include handling inquiries, resolving complaints, and providing operational support in a fast-paced environment. The role offers government mandated benefits such as HMO and employee discounts, promoting a supportive working environment.

Qualifications

• 1-2 years relevant work experience.
• Strong communication and interpersonal skills.
• Quick thinker with good problem-solving abilities.
• Ability to handle customer concerns and complaints.
• Detail-oriented and able to multitask in a fast-paced environment.
• Proficient in basic computer applications (e.g., email, MS Office).

Responsibilities

• Assist customers in a professional and friendly manner.
• Handle customer inquiries and resolve complaints efficiently.
• Manage communication through various channels, including email and phone.
• Respond promptly to assigned tasks and follow up as needed.
• Provide administrative and operational support to ensure smooth daily operations.

Skills

Customer Service

Problem Solving

Team Player

Strong Work Ethic

Organizational Skills

People Skills

Interpersonal Skills

Job description

A dynamic customer service company in Makati is seeking a detail-oriented professional for a customer support role. Candidates should have 1-2 years of experience and possess strong communication and interpersonal skills. Responsibilities include handling inquiries, resolving complaints, and providing operational support in a fast-paced environment. The role offers government mandated benefits such as HMO and employee discounts, promoting a supportive working environment.