Operations & Customer Liaison Coordinator

Servimax Technologies Inc.; Quezon City; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Direct Hiring

Regular Working Hours

Job Regularization

Perfect Attendance Bonus

Employee Referral Program

Health Card / HMO

Personal Accident Insurance

Profit Sharing (Non-sales)

Convertible Vacation/Sick Leaves

Job summary

Servimax Technologies Inc. is seeking a service-oriented professional in Quezon City to serve as the main liaison with dealers and customers. The role includes coordinating product status, handling and circulating documents, and providing phone and email support to customers.

The ideal candidate will have a Bachelor's degree in CS/IT, strong communication skills, and a team-player attitude, with preference given to those with service center experience.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Strong oral and written communication skills.
• Customer service oriented, flexible, hard working and focused.
• A good team player.
• Organized with keen attention to detail.
• Experience dealing with customers/dealers directly is a plus.
• Experience working in service centers is a plus.

Responsibilities

• Will act as the primary contact person with dealers and customers.
• Will coordinate the status of products in a timely manner.
• Will handle and circulate documents.
• Will do status reports and other tasks requested by the immediate head.
• Will handle phone and email coordination and support to customers.

Skills

Communication skills

Customer service

Team player

Attention to detail

Organized

Dealer coordination

Service center experience

Education

Bachelor's Degree in Computer Science or Information Technology

Job description

Servimax Technologies Inc. is seeking a service-oriented professional in Quezon City to serve as the main liaison with dealers and customers. The role includes coordinating product status, handling and circulating documents, and providing phone and email support to customers.

The ideal candidate will have a Bachelor's degree in CS/IT, strong communication skills, and a team-player attitude, with preference given to those with service center experience.