Operations BI Analyst: Turn Data Into Action

Confidential; Quezon City; On-site; PHP 420,000 - 980,000; Full time

Job summary

Confidential is seeking an Operations Business Analyst to turn data into actionable insights to inform business decisions. You will analyze complex datasets to identify trends, perform data mining, and develop BI reports and dashboards for stakeholders.

You will collaborate with Operations, WFM, and CE teams to optimize processes, maintain BI platforms, and communicate findings clearly to non-technical audiences to drive performance.

Qualifications

• 2-3 years in data analysis, BI, or a BPO operations environment.
• Relational databases: Google Cloud Platform, BigQuery; MS Office and G Suite proficiency.

Responsibilities

• Data Analysis & Interpretation: Collect, analyze, and interpret large datasets to identify trends and patterns.
• Report & Dashboard Development: Build visualizations and tools (Looker, Tableau, Google Sheets) to simplify data stories.
• System Maintenance: Maintain BI platforms and tools; perform audits for data accuracy and efficiency.
• Process Optimization: Collaborate with stakeholders to understand requirements and implement improvements.
• Data Storytelling: Communicate insights clearly to non-technical stakeholders to drive performance.

Skills

Data analysis

BI analytics

Communication

Problem solving

Tools

Looker

Tableau

Google Sheets

BigQuery

GCP

Job description

Confidential is seeking an Operations Business Analyst to turn data into actionable insights to inform business decisions. You will analyze complex datasets to identify trends, perform data mining, and develop BI reports and dashboards for stakeholders.

You will collaborate with Operations, WFM, and CE teams to optimize processes, maintain BI platforms, and communicate findings clearly to non-technical audiences to drive performance.