OPERATIONS ASSOCIATE

Bank of the Philippine Islands (BPI); Santiago; On-site; PHP 201,000 - 312,000; Full time

Job summary

Bank of the Philippine Islands (BPI) in Santiago, Isabela is seeking an Operations Staff to support daily cash center transactions, field tellering, and cash handling duties. You will ensure accurate processing, verification, and secure delivery of cash, checks, and related documents with strict adherence to procedures and risk controls.

Responsibilities include cash pickups via armored car, balancing tills, and coordinating BSP documents.

Qualifications

• Bachelor’s degree in Business, IT, or Math
• Proficient in MS Office applications
• Fresh graduates welcome to apply

Responsibilities

• Manage field tellering, DPU verification and balancing
• Verify and balance DPU documents, TEBS, duffel bags, and cash for change/payroll
• Coordinate cash pickups and deposits via armored car for DPU clients
• Deliver change funds and payrolls securely to clients
• Count, verify, and consolidate cash from tellers, verifiers, and ATM staff
• Balance cash and turnover to custodians and ensure proper handover
• Ensure turnover of bags and documents to accountable personnel
• Act as BSP Representative for withdrawals/deposits and verify deposits
• Support admin/ATM Beeper teams and enforce risk controls

Skills

MS Office

Education

Bachelor’s degree in Business/IT/Math

Job description

The Operations Staff is responsible for accurate performance of the day-to-day transactions of cash operations.

Responsibilities:

• 1. Performs various functions in cash center operations:
• a. Field tellering
• b. DPU verification and balancing
• c. Dispatching
• 2. Ensures that all DPU documents, tamper-evident bags (TEBs), duffel bags, and cash (for change fund/payroll delivery) are complete before leaving cash center premises
• 3. Performs the actual pick-up of cash and check deposits (via armored car) for DPU clients.
• 4. Performs change fund and payroll deliveries to the clients (via armored car) and ensures that the corresponding payment is secured (either cash or debit to account).
• 5. Piece-counts and verifies cash from tellerless deposit pick-up and offsite-counting deposit pick-up
• 6. Receives ATM deposit envelopes from Beeper Teams and checks number of envelopes against terminal reading if tallied. Piece-count and verifies cash from ATM deposit envelopes.
• 7. Consolidates and balances loose cash from the field tellers, verifiers, and ATM staff.
• 8. Consolidates and balances total cash picked-up and verified and turnover to cash custodians.
• 9. Inspects technicalities of checks, and accounts against deposit slips and DPA/DPN (under CCTV) and turnovers to online teller for validation.
• 10. Documents discrepancies found through a coordination sheet, duly witnessed by workflow coordinator and referred to the officer.
• 11. Delivers validated deposit slips/proof of deposit posting/adjustment documents to the respective clients.
• 12. Perform cash unloading in armored cars together with the operations officer.
• 13. Account the no. of duffel bags that return to the cash center against the trip ticket.
• 14. Ensure proper turnover of bags/packs/cash/documents retrieved from the armored cash safe and the auxiliary vault to accountable personnel.
• 15. Acts as BSP Representative, processes the documents required for BSP withdrawals and deposits and/or other banks’ cash assistance and acts as witness in BSP deposit verification.
• 16. Assists cash custodians in the sorting activities when there is no cash to verify.
• 17. Acts as a reliever to admin and accounting staff and ATM Beeper teams to ensure continuity of operations.
• 18. Imposes the necessary policies and controls to minimize the unit’s exposure to risk, fraud, and errors.
• 19. Performs other tasks & duties assigned by the supervisor such as but not limited to assignment to other sections of the department in case of contingencies.

Qualifications :

• Graduate of any 4 year Bachelor’s/College Degree, preferably related to Business, Information Technology or Math
• Adept in the needed MS Office application
• Fresh graduates are welcome to apply

Willing to be assigned in Santiago, Isabela