CASH MANAGEMENT SERVICES OFFICER, METRO TECH

Metrobank; Pasay; On-site; PHP 300,000 - 420,000; Full time

Job summary

Metrobank's Cash Management Services unit seeks a Junior Officer to support daily CMS operations in the Enterprise Services Sector. You will help manage the CIV and offsite ATMs and serve as the vault custodian to ensure secure cash handling.

You will coordinate with the Bangko Sentral ng Pilipinas on cash deposits/withdrawals, verify cash deliveries, supervise counting and balancing, and assist in the Cashier’s Checks process and cash disbursement system.

Responsibilities

• Supervise the daily operation of the Cash Management Services unit.
• Manage the branch CIV and offsite ATMs; act as vault custodian.
• Coordinate with Bangko Sentral ng Pilipinas on cash deposits/withdrawals.
• Sign/countersign documents related to cash management operations.
• Monitor cash transfer/requisition requests from branches; prepare daily itineraries.
• Verify cash deliveries and pickups to/from branches; supervise cash counting, sorting and verification.
• Conduct daily CIV balancing; check the CIV report; confirm pickup/delivery schedules.
• Oversee preparation of Cashier’s Checks and ensure proper release to branches.
• Support cash services for CMSU host branch ATMs including balancing sheets.
• Troubleshoot ATMs and retrieve cards; manage CAM cash retrieval and replenishment.
• Accept cash retrieved from CCAM and coordinate with relevant departments for reclassification.
• Perform other cash management tasks and respond to client queries promptly; escalate issues as needed.
• Assist in related functions as assigned.

Job description

CASH MANAGEMENT SERVICES OFFICER, METRO TECH

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary:

The Cash Management Services Officer shall assist in the supervision of the daily operation of the Unit. He shall manage the branch CIV and offsite ATMs and shall act as the vault custodian.

Role Exposure:

• Specific Duties & Responsibilities
• Coordinates with Bangko Sentral ng Pilipinas regarding cash deposits and/or withdrawal transactions.
• Signs/countersigns documents related to Cash Management operations.
• Monitors requests from branches regarding cash transfer/requisition.
• Prepares daily itinerary of the Cash Management Services Specialists.
• Verifies cash to be delivered and picked-up to/from branches.
• Supervises daily cash counting, sorting and verification.
• Conducts daily Cash In Vault (CIV) balancing.
• Checks the daily CIV Report.
• Confirms the schedule of pick-up and delivery of cash with branches.
• Acts as Custodian of all Postdated Checks and blank Cashier’s Checks for Check-writing Service and Cash Disbursement System.
• Uploads to the shared file the Metrocheck Collect data sent by third party provider for host processing. Downloads reports/data processed.
• Supervises the accurate preparation of Cashier’s Checks in our Check-writing Service and Check Disbursement System. Approved cashier’s check issued and monitors/supervises release to respective branches in accordance with the guidelines agreed with the cash management clients.
• Services the cash requirements of offsite and onsite ATMs of CMSU host branch including the preparation of cash balancing sheet.
• Performs minor trouble shooting of ATMs and retrieval of captured cards.
• In charge of cash retrieval in Cash Accept Machine (CAM), replenishment of supplies, cash balancing and retrieval of captured cards.
• Acceptance of cash retrieved from Corporate Cash Accept Machine (CCAM) by third party/service provider and coordinate with Channel Management BBS-CEG-SCMD for Cash Reconciliation Report and Branch Accounting Division (BrAD) for reclassification of necessary booking entries.
• Performs all other activities that may arise in the course of implementing cash management services of the Bank.
• Respond to client queries observing timeliness
• Escalate issues or exceptions on the ground as needed.
• Performs other related functions that may be assigned from time to time

Other Details:

Rank:Junior Officer

Unit:Enterprise Services Sector / Operations Group / Cash Management Services Department