Operations Assistant | Onsite, Mid shift - Clark, Pampanga

MicroSourcing; Angeles; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Healthcare from day one

Performance bonuses

Paid time-off with cash conversion

Job summary

MicroSourcing is seeking an Operations Assistant to be based onsite in Angeles, Clark Pampanga City, with a mid shift. You will handle purchasing, inventory management, and order processing while coordinating with suppliers to ensure timely deliveries and accurate records in NetSuite.

The role requires forte in ERP systems, Excel/Outlook, and strong communication. MicroSourcing emphasizes competitive rewards, day-one healthcare, and a diverse, inclusive culture with opportunities for growth.

Qualifications

• Experience in administration, purchasing, or order processing.
• Attention to detail on product codes, quantities, specs, and pricing.
• Professional communication via phone and email with suppliers and colleagues.
• Strong organizational skills and MS Excel and Outlook proficiency.
• Willingness to learn ERP, inventory, and order management systems (NetSuite an advantage).
• Be reliable, proactive and able to spot missing information or issues early.

Responsibilities

• Manage Purchasing Activities: Create purchase orders based on released sales orders, verifying quantities, specifications, and pricing; coordinate supplier lead times; record received goods; report shortages or damaged items.
• Monitor Inventory: Track stock levels and raise purchase orders to maintain approximately 50 days of stock cover.
• Process Sales Orders and Deliveries: Review orders for completeness; follow up with sales reps for missing info; release orders for delivery; maintain delivery records in NetSuite.
• Coordinate with Suppliers: Handle supplier inquiries; resolve concerns or escalate as needed; monitor warranty and product fault complaints to resolution.
• Support Supplier Meetings: Prepare documents and meeting notes; attend supplier meetings with the team lead.
• Maintain Product Data and Pricing: Create product codes in NetSuite; process supplier price updates; keep product records accurate and current.
• Maintain Records and Improve Processes: Keep purchasing and order records organized; ensure statuses are visible to stakeholders; identify workflow improvements.

Skills

Purchasing coordination

Inventory management

Supplier communication

NetSuite experience

ERP systems

Excel proficiency

Professional communication

Tools

NetSuite

Excel

Outlook

ERP software

Job description

Discover your 100% YOU with MicroSourcing!

Position: Operations Assistant

Location: Angeles, Clark Pampanga City

Work setup & shift: Onsite, Mid shift

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a company that celebrates diversity and fosters an inclusive culture.

Your Role

As a Operations Assistant, you will:

• Manage Purchasing Activities: Create purchase orders based on released sales orders, verifying quantities, specifications, and pricing. Coordinate supplier lead times, record received goods, and report shortages or damaged items.
• Monitor Inventory: Track stock levels and raise purchase orders to maintain approximately 50 days of stock cover.
• Process Sales Orders and Deliveries: Review orders for completeness, follow up with sales representatives for missing information, release orders for delivery, and maintain accurate delivery records in NetSuite.
• Coordinate with Suppliers: Handle supplier inquiries, resolve concerns or elevate them as needed, and monitor warranty and product fault complaints through to resolution.
• Support Supplier Meetings: Prepare relevant documents and meeting notes and attend supplier meetings alongside the designated team lead.
• Maintain Product Data and Pricing: Create product codes in NetSuite according to established standards, process supplier price updates, and ensure product records remain accurate and current.
• Maintain Records and Improve Processes: Keep purchasing and order records organized and up to date, ensuring order statuses are visible to relevant stakeholders while identifying opportunities to improve workflows.

What You Need

Non-negotiables

• Previous experience in administration, purchasing, order processing, or sales support.
• Strong attention to detail when handling product codes, quantities, specifications, and pricing.
• Clear and professional communication skills, both over the phone and through email, with the ability to follow up with suppliers and colleagues effectively.
• Excellent organizational skills and proficiency in Microsoft Excel and Outlook.
• Ability to learn and navigate ERP, inventory, and order management systems; NetSuite experience is an advantage.
• Reliable, proactive, and capable of identifying missing information or potential issues early.
• Professional and composed when dealing with suppliers, colleagues, and customers.

Preferred Skills/expertise

• Experience using NetSuite or similar ERP and order management platforms.
• Background in furniture, healthcare equipment, or contract supply industries.
• Experience coordinating purchasing, supplier communications, inventory, and delivery processes.
• Willingness to learn, take initiative, and grow into additional responsibilities as the team and role develop.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit MicroSourcing.

Terms & conditions apply