Operations Assistant

Berwick Care; Mabalacat; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage for one or more

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring an Operations Assistant in Angeles, Pampanga. The role focuses on purchasing, inventory management, and order processing, ensuring accurate records in NetSuite and timely supplier communications.

You will coordinate with suppliers, maintain stock coverage around 50 days, process sales orders and deliveries, and support meetings while keeping product data current. The position is onsite with growth opportunities and a collaborative team culture.

Qualifications

• Experience in administration, purchasing, order processing, or sales support.
• Strong attention to detail with product codes, quantities, specs, and pricing.
• Clear and professional communication with suppliers via phone and email.
• Excellent organizational skills; proficient in Microsoft Excel and Outlook.
• Willingness to learn ERP/inventory/order management systems; NetSuite experience is an advantage.

Responsibilities

• Manage Purchasing Activities: Create purchase orders based on released sales orders, verifying quantities, specifications, and pricing.
• Monitor Inventory: Track stock levels and raise purchase orders to maintain approximately 50 days of stock cover.
• Process Sales Orders and Deliveries: Review orders for completeness, follow up with sales representatives for missing information, release orders for delivery, and maintain accurate delivery records in NetSuite.
• Coordinate with Suppliers: Handle supplier inquiries, resolve concerns or elevate them as needed, and monitor warranty and product fault complaints through to resolution.
• Support Supplier Meetings: Prepare relevant documents and meeting notes and attend supplier meetings alongside the designated team lead.
• Maintain Product Data and Pricing: Create product codes in NetSuite according to established standards, process supplier price updates, and ensure product records remain accurate.
• Maintain Records and Improve Processes: Keep purchasing and order records organized and up to date, ensuring order statuses are visible to relevant stakeholders while identifying opportunities to improve workflows.

Skills

Attention to detail

Communication

Organization

Tools

Excel

Outlook

NetSuite

Job description

Discover your 100% YOU with MicroSourcing!

Position: Operations Assistant
Location: Angeles, Clark Pampanga City
Work setup & shift: Onsite, Mid shift

Why join MicroSourcing?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a company that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Operations Assistant, you will:

• Manage Purchasing Activities: Create purchase orders based on released sales orders, verifying quantities, specifications, and pricing. Coordinate supplier lead times, record received goods, and report shortages or damaged items.
• Monitor Inventory: Track stock levels and raise purchase orders to maintain approximately 50 days of stock cover.
• Process Sales Orders and Deliveries: Review orders for completeness, follow up with sales representatives for missing information, release orders for delivery, and maintain accurate delivery records in NetSuite.
• Coordinate with Suppliers: Handle supplier inquiries, resolve concerns or elevate them as needed, and monitor warranty and product fault complaints through to resolution.
• Support Supplier Meetings: Prepare relevant documents and meeting notes and attend supplier meetings alongside the designated team lead.
• Maintain Product Data and Pricing: Create product codes in NetSuite according to established standards, process supplier price updates, and ensure product records remain accurate and current.
• Maintain Records and Improve Processes: Keep purchasing and order records organized and up to date, ensuring order statuses are visible to relevant stakeholders while identifying opportunities to improve workflows.

What You Need:

Non-negotiables

• Previous experience in administration, purchasing, order processing, or sales support.
• Strong attention to detail when handling product codes, quantities, specifications, and pricing.
• Clear and professional communication skills, both over the phone and through email, with the ability to follow up with suppliers and colleagues effectively.
• Excellent organizational skills and proficiency in Microsoft Excel and Outlook.
• Ability to learn and navigate ERP, inventory, and order management systems; NetSuite experience is an advantage.
• Reliable, proactive, and capable of identifying missing information or potential issues early.
• Professional and composed when dealing with suppliers, colleagues, and customers.

Preferred skills/expertise

• Experience using NetSuite or similar ERP and order management platforms.
• Background in furniture, healthcare equipment, or contract supply industries.
• Experience coordinating purchasing, supplier communications, inventory, and delivery processes.
• Willingness to learn, take initiative, and grow into additional responsibilities as the team and role develop.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit MicroSourcing.

Terms & conditions apply