Operations Assistant

TGServices, Inc.; Santo Tomas; On-site; PHP 180,000 - 240,000; Full time

Job summary

TGServices, Inc. seeks an administrative HR specialist in Santo Tomas, Batangas to support legal, payroll, and HRIS processes. The role involves drafting NTEs, encoding DTRs for billing, and coordinating deployment and manning updates across branches.

The candidate will handle data entry, document submissions, and liaison with recruitment and operations teams while ensuring accuracy and timely reporting. Proficiency in English and Filipino is essential, with willingness to work overtime.

Qualifications

• Must have very good command of English and Filipino languages; proficiency in other dialects is a plus.

Responsibilities

• Draft NTEs and send to Legal Team for review; assist with gathering necessary details for Legal's DA processing.

Skills

Bilingual English/Filipino

Excellent communication

Overtime willingness

Tools

Microsoft Office

Canva

Job description

Duties and Responsibilities

• 1. Draft NTEs and send to Legal Team for review; Assist with gathering necessary supporting details/clarifications for Legal's DA processing;
• 2. Encode original DTRs for billing processing;
• 3. Sort DTRs and double-check to avoid billing problems to be forwarded to TG Head Office;
• 4. Assist with the preparation and issuance of EPE remotely;
• 5. Prepare REC and send supporting documents to HRS for NEC preparation;
• 6. Encode employee data in general monitoring and ensure up-to-date employee headcount;
• 7. Update operations manpower headcount, deployed per branch, deployed per site admin, and relievers headcount;
• 8. Email data of employees for mancost requests, including current position, salary, allowance, date hired, etc.; upload to drive and update client;
• 9. Prepare deployment letter for the newly hired and upload 201 files and coordinate with the recruitment team or the deployment schedule;
• 10. Monitor LOA requests and update status if LOA is received, for extension, and/or for transfer clinic;
• 11. Monitor APE status of employees, and update the medical status, medical recommendations, and TG ESH evaluation;
• 12. Assist with employee concerns regarding HMO and Company ID;
• 13. Monitor training of personnel and coordinate with HCM team for the training schedule; Monitor attendance of employees;
• 14. Update TESDA, APE, and driver's license renewal status (within 3 mos. Prior to expiration);
• 15. Prepare Supplies Requisition/Request/Service Request Forms and receive Original/Soft Copy of Receipts and Delivered Requests
• 16. Assist employees in any government benefit availment or application;
• 17. Assist in personnel concern;
• 18. Prepare and encode PRFs to HRIS for HR approval;
• 19. Prepare and endorse RFP/MRF/PR to Operations Supervisor for processing;
• 20. Prepare and endorse Payment Request Form/Cash Advance/Liquidation/Replenishment to Finance;
• 21. Prepare and submit reports and documentation, as required by management; and
• 22. Perform other tasks that may be assigned from time to time.

Qualifications

• Must have very good command of English and Filipino languages; Proficiency in other dialects is a plus;
• Must have excellent communication, presentation, and interpersonal skills; can deal with people at all levels;
• Proficiency in using Microsoft Office – Word, Excel, Powerpoint; preferably knows how to use Canva; and
• Willing to render/work overtime when necessary.