Operations Assistant

Private Advertiser; Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

Private Advertiser seeks a dynamic professional to manage field operations, admin tasks, and staff development across Boutique & Dept Stores in Metro Manila. You will bridge the head office with stores, ensuring sales targets, inventory accuracy, and proper monitoring of Sales Associates.

The role requires travel to out-of-town locations for stock counts, turnover leadership, and training on brand heritage, product knowledge, and sales techniques. Immediate availability preferred.

Qualifications

• 1–2 years in retail operations, preferably with major department stores.
• Willing to travel out of town on short notice for field audits.
• Strong interpersonal skills for negotiations with mall management.
• Proficient with inventory spreadsheets and sales reports.
• Detail-oriented with meticulous documentation.
• Fresh graduates are welcome to apply.
• Can start immediately.

Responsibilities

• Inventory management and turnover oversight across stores.
• Travel frequently to out-of-town locations for stock counts.
• Lead turnover process when a Sales Associate resigns or transfers.
• Reconcile inventory records with physical counts and investigate variances.
• Coordinate with mall management and Operations Supervisor/Manager.
• Monitor daily, weekly, and monthly sales reports from each door/counter.
• Provide training for new Sales Associates on brand heritage, products and sales techniques.
• Identify gaps in service or product knowledge and provide on-the-spot coaching.

Skills

Retail operations

Travel readiness

Interpersonal skills

Training

Sales reporting

Inventory management

Data analysis

Coaching

Tools

Excel

Job description

This role is a dynamic mix of field operations, administrative management, and personnel development. You will be the primary bridge between the head office and our Boutique & Dept Stores, ensuring that sales targets are met, inventory is accurate, and our Sales Associates (SAs) are properly monitored.

Core Responsibilities

1. Inventory Management & Turnover Oversight

• Must be willing to travel frequently to out-of-town locations to manage physical stock counts.

• Lead and document the formal turnover process of stocks when a Sales Associate resigns or transfers.

• Assist in reconciling inventory records with physical counts and investigate any variances during the turnover process.

2. Stakeholder & Mall Relations

• Assist with Store management regarding floor space, stockroom issues, and mall-specific promotions, and coordinate with Operations Supervisor & Operations Manager.

• Ensure all company operations align with Mall’s house rules and operational standards.

3. Sales Monitoring & Reporting

• Assist in collecting daily, weekly, and monthly sales reports from every door/counter.

• Monitor individual counter performance against targets and provide real-time updates to the Operations Supervisor & Operations Manager.

• Consolidate field data into actionable reports for head office review.

4. Training & Development

• Conduct training for new Sales Associates on brand heritage, product knowledge, and sales techniques.

• Ensure all sales associates are proficient in policies & reporting protocols.

• Identify gaps in service or product knowledge and provide on-the-spot coaching.

Qualifications & Skills

• At least 1-2 years in retail operations, preferably with experience dealing with major department stores (SM, etc.).

• Must be willing and able to travel out of town on short notice for field audits.

• Strong interpersonal skills to handle negotiations with mall management and the ability to train diverse groups of people.

• Comfortable working with numbers, inventory spreadsheets, and sales reports.

• A "hawk-eye" for inventory discrepancies and a commitment to meticulous documentation.

• Fresh graduates are welcome to apply.

• Can start immediately.